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Although Goodyear held the safety leadership position in
the tire and rubber industry in 2004, its leadership recognized that
achieving world-class performance would require a culture change
within the company and that any such change must begin at the
top of the organization.
Endorsing the four elements of Goodyear's "No One Gets Hurt"
initiative: Leadership, Behavior, Ergonomics and Preventive
Maintenance/Compliance, leadership in 2005 set the stage to
achieve significant performance breakthroughs that would reduce
the company's OSHA incident rate to less than 1.0 by the end of 2007. Achieving this goal would place Goodyear's safety performance among the world's best safety performance companies.
Site visits became a key part of the strategy to reduce injuries, as
Goodyear's executive leadership team visited locations whose safety
record in 2004 placed them among the operations with the highest
number of incidents, calling attention to the number of incidents
at a specific location. Such visits focused attention and resources
on how to reduce incidents occurring at locations around the
world. By the end of the year, the leadership team had visited ten
global locations.
In March 2005, Goodyear established the first Wednesday of each month as Global Safety Day. In North American tire plants, faceto-face communications was a primary tool to convey the value of safety, with local management and safety leadership meeting
with team members during shift changes, reminding them to
work safely. Facilities in Europe, Latin America, and Asia also
implemented systems that not only communicated with associates,
but also to vendors and visitors. All manufacturing, service, and warehouse sites
increased their attention
to identifying and
immediately addressing
conditions that created
opportunities for injury.
Building on its success,
the company established both Global Safety Week and Global
Safety Month. By the end of the year, Goodyear's performance on
ten Global Safety Days, two Global Safety Weeks and one Global
Safety Month yielded improvements of more than 40 percent over
the daily average of OSHA incidents.
Working closely with the United Steelworkers, which represents
Goodyear's bargaining unit associates in the U.S., Goodyear and
the USW held its first day-long safety summit, and formed a joint
steering committee to develop cooperative solutions to safety issues.
Actions undertaken to improve safety include preparing training
and certification programs, upgrading equipment, bringing
machines into compliance, and using the plant's safety committee
to motivate associates to eliminate at-risk behavior. Business
team members, maintenance technicians, and machine operators
regularly inspect equipment to verify conditions, develop action
plans that specify improvement, ensure a good understanding
of work methods, and require job-specific safety training in
Goodyear's global manufacturing locations. Post-incident surveys,
thorough safety audits, and widespread implementation of
corrective actions prevent incidents from recurring. In operations
worldwide, local leadership is held accountable to include safety
goals as part of annual operating plans, and make on-the-spot
corrections of unsafe conditions and acts, while all compliance
items are addressed within 72 hours.
Goodyear's tire plant in Americana, Brazil achieved a safety record,
going incident free for 51 days, while in Peru, associates were
able to take the safety test. Associates answering correctly all of
the questions could receive safety-theme prizes, such as home fire
extinguishers, auto emergency lights, and first-aid kits.
Wingfoot Commercial Systems developed a Job Safety Analysis
program to use in its training and daily operations. Its training
program also includes specific safety training prior to any task
being performed by a newly hired associate. In addition, an
experienced safety sponsor is assigned and works with the new
associate until job task proficiency is demonstrated. Wingfoot's
approach to safety resulted in an OSHA incident rate decline of
almost four points.
In its U.S. retail operations, Goodyear developed and implemented
a 1-800-"how's my driving" program for all company-owned
vehicles. All calls to the 800 number are investigated. As a result,
Goodyear recognized a 31 percent reduction in driver-related
incidents. Retail operations began auditing for at-risk behaviors
as part of regular monthly inspections of physical conditions at
company-operated outlets.
Goodyear's commitment to strengthen its global safety performance
achieved a 21 percent improvement, when compared to the
previous year.

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