Contact the Board of Directors or Audit Committee

COMMUNICATION TO THE BOARD OF DIRECTORS

Shareholders may send written communications to the Board or any of the Directors (including, the Presiding Director or the Non-Management Directors as a group) c/o The Office of the Secretary, The Goodyear Tire & Rubber Company, 1144 East Market Street, Akron, Ohio 44316-0001. All communications will be compiled by the Secretary of the Company and submitted to the Board or the individual Directors on a periodic basis.

COMMUNICATION TO THE AUDIT COMMITTEE

Complaints to the Audit Committee relating to Goodyear's accounting, internal control accounting controls or auditing matters should be addressed as follows:

Chairman of the Audit Committee
c/o the Office of the Secretary
The Goodyear Tire & Rubber Company
1144 East Market Street
Akron, Ohio 44316-0001

Alternatively, the Audit Committee may be contacted through THE NETWORK, an independent intake service retained by Goodyear for this purpose. In the U.S. and Canada, THE NETWORK may be reached by calling 1-800-241-5689. Outside the U.S. and Canada THE NETWORK may be reached by calling collect 1-770-409-5006.

Associates of any Goodyear company with concerns regarding questionable accounting or auditing matters may also make a report to the Audit Committee through THE NETWORK and may choose to remain anonymous.

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