WebLive! Plus-New Courses Available!

Available wherever there is an internet connection and a phone line, WebLive! Plus is still FREE, providing targeted one-hour webcasts on Goodyear products, industry knowledge, and selling skills - all delivered live by certified instructors. WebLive! Plus will provide an improved educational experience with more attendee involvement in each session.Class attendance will be limited to 6 students and participation is expected. Click here for the schedule, then enroll using the button below: www.mygoodyearuniversity.com/university/WebLive!PlusSchedule.pdf.

Free WebLive! Plus Certification Tests are Available

The information you learn from the one-hour WebLive! Plus sessions can be validated through a FREE online test, which is available by going to www.goodyearelearningcenter.com, www.mytireservicenetwork.com or www.goodyearretailtraining.com. If you are having problems accessing the quizzes please call 1-877-384-7993 and they can assist you.

 

WebLive! Certificate Series

Show your proficiency in sales, service, tire knowledge and product information to your customers and co-workers! Complete all of the WebLive! sessions and WebLive! Quizzes in any of the following WebLive! Series and we will send you a special WebLive! Series Certificate of Completion and a WebLive! mug.

When you have completed all of the courses and quizzes in each series, simply fill out the WebLive! Series Completion form indicating the courses and dates of completion. Send the form to goodyearuniversity@goodyear.com or fax it to 330-796-3924. Once we receive your form, we will verify your completion and send your WebLive! Series Certificate and WebLive! mug.

customized sessions

Did you know that you can request your own WebLive! Plus course or have one customized for your store? Call 1-800 TIRE USA (800-847-3872) to request your own WebLive! Plus session or talk to someone about a customized course, at no cost to you! As long as you have 6 employees and we have an instructor available, we can set it up!

Minimum system requirements

  • Windows 98, NT, 2000, 2003, XP or Vista
  • Microsoft Internet Explorer 6, 7, Mozilla 1.7, Netscape 7.2, Firefox 1,5,2.0
  • JavaScript and cookies enabled in the browser
  • DSL or cable internet connection
    (Dial-up is not recommended and may not work)

Consumer Series

Tire Basics Series
Tire Construction
Reading a Sidewall
Load and Inflation
Selling Tires in the Fast Lane

Selling Series
Telephone Techniques
Successful Steps to a Tire Sale
Overcoming Sales Obstacles
Improving Customer Loyalty
Building Customer Rapport

Product Series
Assurance TripleTred All-Season
Assurance ComforTred Touring
Assurance Fuel Max
Assurance CS Fuel Max
Assurance CS TripleTred All Season

Service Series
Ultimate Service Sales Process
Selling a Brake Overhaul
Steering & Suspension
Alignment Sales
Vehicle Maintenance Inspection

Commercial Series

Commercial Tire Basics Series
Commercial Tire Terms & Definitions
Commercial Tire Air Pressure & Load Capabilities
Commercial Tire Applications, Basics
Commercial Tire Retread Basics
 

Commercial Tire Selling Series
Features & Benefits of Goodyear Commercial Tires
Building Sales Relationships
Commercial Tire Account Sales Call Planning
Commercial Tire Account Needs Analysis

Commercial Tire Products
Commercial Tires for Long Haul Applications
Commercial Tires for Regional Applications
Commercial Tires for Mixed Service Applications
G399/305 AT Fuel Max
Dunlop FM