Customer Reviews: Van's Tire Pros Of Mansfield

801 Lexington Avenue

Mansfield Ohio 44907

419-529-0865
4.5 out of 5 (11) Write A Review
Authentic Reviews (Trustmark English)

These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark

5 stars
(9)
4 stars
(1)
3 stars
(0)
2 stars
(0)
1 stars
(1)
Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff

Great service
  • By: Aprosser on July, 2020
  • Services: Tire Purchase / Installation

Staff was friendly, did a good job. Would recommend for tires.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Fast friendly and considerate
  • By: rcook on July, 2020

They installed the tires I had ordered on line at the time of my appointment and got them on quickly. The tech guy was very knowledgable about adjusting the tire pressure to suit my ride comfort.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Convenient
  • By: Taurus97 on January, 2020
  • Services: Tire Purchase / Installation

Jess was very polite!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
I highly recommend
  • By: HappyCamper111 on August, 2019

I recently hit an object on a highway and blew out one of my tires. I needed new tires anyway, so I purchased four Michelins at Van's. Last week I started to lose pressure in two of the tires so I stopped by, at around 5:30, for them to have a look. One tire had a nail in it, they repaired it for me. The other tire had no obvious reason why it should be leaking air, nothing showed up in the dunk tank. They surmised that it was leaking at the rim so they did their magic and repaired that tire. Both tires are now performing beautifully. They kept the store open for about 20 minutes after their normal closing time, fixed a nail hole in a tire that they were not responsible for and refused to take any payment. That's customer service.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
great service
  • By: jackie593422 on July, 2019

fast service. got me in the same day!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Great work and friendly
  • By: Colt0030 on May, 2019
  • Services: Tire Purchase / Installation

They are always eager to work with us. Quick to turn the TV to something accommodating to my children. Reasonable pricing.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Fast Friendly and very customer service oriented and great tires
  • By: PoteHambone on April, 2019
  • Services: Tire Purchase / Installation

I walked into the building and was immediately welcomed and treated as if I was an old friend. My tires were replaced with an inspection of my entire car with photos. I was told that I had an exhaust issue and was told the best place to take it for that fix. This was my second visit to this business and they now have me as a customer for life. My tires were a donation from Goodyear to the Shriners Hospitals for Children Golf Outing in Mansfield last year in which I entered a silent auction and won. I thank Goodyear so much for their donation supporting Shriners Hospitals, it is very commendable that they think so much of children that they would donate to help them. Thank you Van's for your service and thank you so much Goodyear for your superb tires and philanthropy!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
They broke my car
  • By: Neveragaincustom on April, 2019
  • Services: Tire Purchase / Installation

If I could give this place 0 stars or negative stars I would. They broke my car then didn't have the part to fix until 3 days after they said it would be fixed and acted like they were doing me a favor by not charging me for 1-day shipping since they failed to ship the part the first time. They did not offer me a loan car even though they told me they had loanable cars so I had to get a rental, that I paid for. The quote they gave me over then phone for the part was over $200 less than what I ended up paying for it and when I brought that to their attention I was told they never quoted me that amount for the part. I don't think there are enough negative things to say about his place. I will never use this place again.

very knowledgeable
  • By: greatful01 on July, 2018
  • Services: Oil Change

went to get an oil change and when I did the did a free inspection of my car to let me know of any problems I may have in the future. the did not pressure me to buy anything, they were more concerned with my safety.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
THE BEST
  • By: Sjones63 on July, 2018
  • Services: Other Services

First of all im a widow 2 years, my husband took care of our car issues, i didn't know i should have gotten an alignment when i got new tires, and i ruined 2 brand new tires in 6 months. cody and mike took good care of me to correct my issue. Now my tires are all good and my car is aligned . Best by far i recommend them 100%

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Top