Customer Reviews: Houska Automotive Services Inc.

899 Riverside Ave

Fort Collins Colorado 80524

970-482-0307
4.2 out of 5 (18) Write A Review
Authentic Reviews (Trustmark English)

These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark

5 stars
(13)
4 stars
(0)
3 stars
(2)
2 stars
(1)
1 stars
(2)
Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff

Top Notch Service
  • By: Kate12 on September, 2020
  • Services: Tire Purchase / Installation

Went in to get my tires swapped out. The staff was very friendly and the service took under an hour. The gentleman at the front desk even ran out to bring my car around!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
OK but will not be bsck
  • By: DINO52 on July, 2020
  • Services: Tire Purchase / Installation

Face it, tires are easy although it took 11/2 hours to mount 4 of them. My issue was the lack of seriousness about the COVID VIRUS. There were several times employees and customers were wandering around without masks. Including people who were clearly management. I won't be going back until I feel things are safer.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Very pleased with Houska
  • By: LB123456 on April, 2020
  • Services: Tire Purchase / Installation

Houska did a great job installing my tires. They were prompt, friendly, did a great job and their waiting area was comfortable, clean and welcoming, even in the midst of the coronavirus pandemic. Would highly recommend them.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
slow and painful
  • By: foco on December, 2019
  • Services: Tire Purchase / Installation

spoiled by having tire work done at a tire centric store. I could have mounted the tires faster than this location.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Slow and cold
  • By: Tiredtirebuyer on September, 2019
  • Services: Tire Purchase / Installation

Bought tires online at Goodyear.co, great experience shipped tires to Houska Garage for the install. Houska had to reschedule to another day from what Goodyear setup. Then when I got to Houska the guy at the service desk greats me with "Oh your the guy who bought the tires from Goodyear.com" in a snotty tone and then the conversation stopped there. The appointment was for 3 and I got there at 2:40, they took my truck into the bay at 3 and didn't have it done until almost 5 pm. Seemed to me they were put out I bought them online and so they took their sweet time about it. Never have I ever had tires take longer than an hour to install.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Great Experience
  • By: VDuncan0704 on September, 2019
  • Services: Tire Purchase / Installation

Tires were not in stock but ordered right away installed the next day. Jason advised me on tires, first time replacing tires on this vehicle so I really didn't have any idea what to get, Love the Goodyear DuraTrac.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Just Take the Day Off and Drive to a Better Shop
  • By: alliemdb on August, 2019
  • Services: Oil Change

I typically try to support local businesses whenever possible, especially when it comes to auto repair so I can bike around town instead of derailing an entire day by bringing my car somewhere else. But when it comes to Houska, you’re better off just taking the day off and driving out of town. Granted, I have a 2008 Sprinter van, and there aren’t a lot of folks that work on them. Because of this I’ve tried to give Houska the benefit of the doubt the last two years and bring it with them when I need basic (we’re talking oil change basic) levels of service done. I have yet to have an experience with them that wasn’t at least 80% a complete pain. The first time, when we went in for an oil change, brake bleed, new sway bar bushings, and alignment, we were on a tight deadline (had to leave town EOD the following day). We made an appointment for all of these services 48 hours before having to leave town at the earliest spot available. Dropped the van off at 8 a.m., biked to a cafe and

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
They were very informative and professional
  • By: Justin46and2 on June, 2019
  • Services: Tire Purchase / Installation

Great work! very nice waiting area too. I'd definitely return for more vehicle work.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Great as usual
  • By: SteveMarr on March, 2019
  • Services: Tire Purchase / Installation

Easy

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
fast service with friendly customer service
  • By: FTCCO12345 on January, 2019

Good facility, wonderful customer service and fast service.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Top