Customer Reviews: Auto Care Inc.

61343 S Highway 97

Bend Oregon 97702

541-388-4189
4.3 out of 5 (20) Write A Review
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5 stars
(15)
4 stars
(2)
3 stars
(0)
2 stars
(1)
1 stars
(2)
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Helpful and Friendly
  • By: Supre on September, 2020
  • Services: Tire Purchase / Installation

There was a bit of a wait past my appointment time but they were quite busy. The man that checked me out was helpful and looked at my remaining tires and I was given advice regarding them. The check in people were just so-so. Great tires.

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Very professional
  • By: Dollarhide3 on September, 2020

Fast service

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Great Service
  • By: ScottinSisters on September, 2020
  • Services: Tire Purchase / Installation

They met me outside with my paperwork ready. Great service. Would highly reccomend.

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I used to love they put the customer first
  • By: Chuckauffewe on May, 2020

I've loved these guys since I switched to them from Gil's and Discount Tire. They've always treated me fairly and when there's been a problem, they've accepted responsibility and taken care of the issue. However, last week, when I went to switch out my studs, I no longer believe they put the customer first. Not a single staff member wore a mask. The employee who get into my car, NO MASK and I didn't see him sanitize his hands first. The owner at the counter who took and returned my keys, NO MASK and didn't sanitize his hands before giving me my keys. While they're certainly free to live mask free if they so chose, they should put a sign on the front door, WE CARE ABOUT OUR FREEDOM, NOT YOUR SAFETY, and I could have opted to go elsewhere. But I'd already entered the establishment by the time I discovered no safety precautions were in place. So if you're reading this, you have been warned.

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Terrific customer service
  • By: RCE19 on December, 2019
  • Services: Tire Purchase / Installation

I compared 3 tire shops for tires for my wife's SUV, and the Bend Goodyear tire store had the best quality for the best price. Ezra, the person who helped me, was very, very good in his patience with my many questions, and showed me why the tires were the best for our needs at the best price. I'll definitely use them next time!

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Center wheel cap
  • By: ME23 on October, 2019

They broke my center wheel cap while installing my tires and expected me to pay for a new one.

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Install
  • By: Gbh2020 on October, 2019

Very efficient Install, pleasant lobby and friendly staff.

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They are professiona
  • By: Richard109 on July, 2019
  • Services: Tire Purchase / Installation

The personnel, at Goodyear, explained in detail the type of tire best suited my driving style and my type of vehicle.

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Good folks and good value
  • By: Bendite on June, 2019
  • Services: Tire Purchase / Installation

Good service, on time, communicate well, and reasonably priced. Travis even called me on his day off to tell me my online order had been received, that tire delivery was expected the next day and could be installed.

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Brakes gone
  • By: Cathi13 on April, 2019
  • Services: Other Services

Couple weeks ago was my fiance bday. We took a trip to Crater lake of which was inaccessible. We stayed in Klamath Falls. Next day heaed home. Brakes had been squeaking for the past week. When we went into Bend that Sunday...we knew we had an issue. Monday morning I called 7 other places. No one could help us. We live 4 hours away and was already missing Monday work. I got ahold of Travis at Goodyear. He made it a priority that we got help that day. I had our cat with us too, of which is leashed trained. They let him come inside while we waited. Huge thanx to the whole staff. Just a few hour wait and we were safely on our way back home. Def reccommend these guys for your tire and auto needs. Priced very very fairly too.

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