Customer Reviews: Midtown Tire

411 Ponce De Leon Avenue

Atlanta Georgia 30308

404-874-1112
4.6 out of 5 (22) Write A Review
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5 stars
(19)
4 stars
(1)
3 stars
(0)
2 stars
(1)
1 stars
(1)
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Fast and friendly
  • By: Sunnyy on February, 2020
  • Services: Tire Purchase / Installation

It was my first visit to Midtown Tire. The employees were nice that they explained to my questions. I’ll definitely recommend and revisit again when I need auto services.

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Helpful and friendly staff
  • By: Dietra38 on January, 2020
  • Services: Tire Purchase / Installation

I visited Goodyear yesterday and was quite pleased with the staff, especially J.D. who helped me resolve an issue with my tire. Everyone was helpful, I highly recommend this location and actually look forward to returning with any future car issues. Thanks!

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Professional and knowledgeable
  • By: AniRicci on November, 2019
  • Services: Tire Purchase / Installation

Thank you to the whole team for a great experience. I got new tires, an alignment and brakes the same day. Very kind and knowledgeable staff, polite and professional.

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friendly
  • By: jzou67 on September, 2019
  • Services: Tire Purchase / Installation

great experience

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Excellent
  • By: Neka19 on July, 2019
  • Services: Tire Purchase / Installation

Kendall was very helpful in assisting me with changing my flat tire. Very prefessional and passionate about what he does.

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Best customer service and quality
  • By: Quinton777 on January, 2019
  • Services: Tire Purchase / Installation

This location has provided the best service thus far for my vehicle & in a timely manner. Special recognition to Derek Cassey(manager), Alteisha Hill and the rest of the staff for such superb customer service!

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Above and Beyond my Expectation
  • By: PassingthruATL on December, 2018
  • Services: Tire Purchase / Installation

Had to make an emergency road trip to Denver. Realized my wife’s car tires were too worn for the journey. Needed new tires on a Saturday, 4:40pm. Called up two tire service centers, first said “sorry were closed.” Second didn’t answer phone. I then called Midtown Tire, Jay and team not only waited for me to come in less than 10 minutes before closing but treated and my family with customer service above and beyond expectation. On top of that, my car was ready within 10 minutes of arrival. Everyone was pleasant and cheerful. Best tire service center I’ve come across in my 29 years of driving. Absolutely awesome service that is very much appreciated - Thank you!

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DO NOT BE FOOLED BY THE GOOD REVIEWS
  • By: Zach92 on September, 2018
  • Services: Tire Purchase / Installation

My wife purchased two tires on Goodyear.com and chose Midtown Tire as the installer solely based off of the "good reviews." Usually this process is fool-proof, however Midtown Tire proved to be the exception. They should be rated One Star overall, quite honestly. They told her that because the address on her Driver's License did NOT match the billing address that the tires had already been paid for on Goodyear.com, that they could not install the tires or give them to her, even though her name is the one that purchased them and on the order. The manager Derek He also didn't offer any apology or solution. Needless to say I will NEVER go to Midtown Tire, I do NOT recommend it to anyone that they create policies about your driver's license having to match the billing address of your payment and hold your own tires that you paid for, doing a complete disservice to the customer by canceling appointments because they were "busy" and not even calling the customer to reschedule.

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Fast and trustworthy
  • By: Clint423 on August, 2018

Made an appointment online, and these guys ricked it.

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Took great care of me
  • By: Prayingdivakelz on July, 2018
  • Services: Other Services

I ran over something on I -20 and had a flat tire on the way to work So I called midtown to make sure they had my tire in stock just preparing for the worse and Tia was very patient and when she gave me the price for the tire it hurt my feelings lol however it was the exact tire I already had . She assured me that she'd put patch and repair and we could see about saving Me the money. I called my roadside service and they took forever so got here in the middle of Lunch and Vaun warned me it would be a long wait and offered to have me dropped somewhere within a 4 mile radius and I says that's my only transportation so I'll just wait . I was prepared for the long haul and they even have a phone charging station yaaaaaaaaas and I had some yummy flavored coffee and the bathroom was clean yaaaaaas again. They got me out a lot sooner than expected and to the tune of $26 whaaaat I had prepared to be broke off some serious Vaun worked me in and out thanks y'all turned my frown upside down!

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