Customer Reviews: Jenkins Automotive

101 Rocco Ave

Harrisonburg Virginia 22801

540-434-4409
4 out of 5 (5) Write A Review
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5 stars
(3)
4 stars
(1)
3 stars
(0)
2 stars
(0)
1 stars
(1)
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Fantastic job
  • By: BrianLT on May, 2020
  • Services: Tire Purchase / Installation

Very happy with my new tires.

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Understanding
  • By: JMC2014 on December, 2017
  • Services: Tire Purchase / Installation

They were truly understanding with the issue and Alex was so kind to help us get what we needed.

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Tire installation
  • By: Armin on September, 2017

Tire repair, change, and delivery. Very fast service, good prices, and quality work. Thank you.

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Bad service
  • By: KWest on November, 2016
  • Services: Tire Purchase / Installation

Had 4 new tires installed then picked up the vehicle and drove straight home. Woke up the next morning to leave to go out of town for Thanksgiving only to find a brand new tire completely flat. Not having any other options had to move all of our luggage to another vehicle to take. Finally was able to change to the spare when we got back in town and worked it in our day to get to the shop. They made it sound like it was inconvenience to them and said it would be done in 45 min. We came back a hour and 15 min later and it had not even been pulled in yet. Once they got it in it only took about 5 min to fix what was found to be a bad valve stem core which is a simple fix for most technicians. After looking at it once home notice they never replaced the complete valve stem from our original old tires. I will not be using them for any services again. I like to have confidence in knowing I can get work done one day and not have to worry about adjusting an out of town trip the next day.

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always helpful
  • By: TJF1114 on February, 2016
  • Services: Tire Purchase / Installation

I am a regular customer at Jenkins and it is because Alex knows what he is talking about and is efficient and helpful when I'm having a problem. The work is done as expected and at a competitive rate.

Satisfaction with Wait Time
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