Customer Reviews: Goodyear Auto Service - Mclean

6820 Old Dominion Drive

Mclean Virginia 22101-3807

703-356-1005
4.6 out of 5 (242) Write A Review
Authentic Reviews (Trustmark English)

These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark

5 stars
(191)
4 stars
(24)
3 stars
(9)
2 stars
(7)
1 stars
(11)
Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff

Value and results
  • By: Philip911 on September, 2020
  • Services: Other Services

As a long time customer of McLean Goodyear Store, I’m always impressed with the value and personalized service that I get every time I need service or auto products. These guys always deliver as promised in a professional manner. I would not hesitate to give my highest recommendation. Thanks for the opportunity to comment favorably.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Great check up on both cars
  • By: JCB24 on September, 2020
  • Services: Other Services

Super team Henry has at this shop!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Fast and friendly
  • By: Sandi22101 on September, 2020
  • Services: Oil Change

Great service! The guys at Goodyear took care of my vehicle and were fast. They even checked out/fixed my wheel alignment and was not charged a dime since I had the 3 year wheel alignment warranty. I will definitely be back!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Fast and friendly
  • By: Sandi22101 on September, 2020
  • Services: Oil Change

Dropped my car off for a quick oil change and tire rotation. The guys at Goodyear were looking out for me and noticed my car needed a wheel alignment. Since the car was under the 3 year wheel alignment warranty there was no charge for the alignment. All this and I got a coupon too! Great service. I will definitely be back.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Personalized service
  • By: Chip59 on August, 2020
  • Services: Other Services

Employees took personal interest in how my family was doing. Check my issue for no cost and then helped me find a solution to the problem. Updated me on other items of concern.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Friendly and Efficient
  • By: BobMcLean on August, 2020
  • Services: Other Services

Had a slow leak and called the McLean Goodyear store to set an appointment for the next morning. I had never been there but they were super friendly and told me when the car would be ready. Thanks to Eddie, Henry, and Jason it was uncommonly pleasant to be greeted back with a smile, fast service, no hassles, and then be on my way. Just wanted to thank the team for the kind of service that guarantees that I will be back for years to come....

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Excellent management
  • By: Sfeinstein on August, 2020
  • Services: Tire Purchase / Installation

We have been using Goodyear for 40 years never disappointed. The manager Henry was very professional and helpful. You should be proud to have him on your staff.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Always Great Service
  • By: KBWCars on August, 2020
  • Services: Oil Change

Always great service at McLean Goodyear. Henry, Kevin, and Jason earned my trust many years ago, and they always take care of my family members when I'm away. Thanks, Guys!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Fast and Professional and Safe
  • By: Jeff098 on August, 2020
  • Services: Oil Change

Amazing group of professionals-very courteous and efficient

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Fast friendly and informative
  • By: Lucky1 on August, 2020

Excellent service and quick

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Top