Customer Reviews: Goodyear Auto Service - Mclean

6820 Old Dominion Drive

Mclean Virginia 22101-3807

703-356-1005
4.6 out of 5 (255) Write A Review
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5 stars
(202)
4 stars
(24)
3 stars
(10)
2 stars
(7)
1 stars
(12)
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Honest and trustworthy
  • By: Laura1324 on February, 2021
  • Services: Other Services

I purchased a used 2018 Lexus which I wanted inspected by Goodyear, where I have been a 20+ year customer. Their inspection found an issue with a tire I would NEVER have found. This store from the manager, down through the whole staff are the go-to people for all car needs. They are helpful, never make you feel you are imposing on their time and most of all, they are completely trustworthy.

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Great Service
  • By: MTTT on January, 2021
  • Services: Other Services

My son destroyed one of the tires on his car and Kevin helped us not only mount a replacement, he assisted us in placing our claim with Tirerack! We do ALL of our car business with these folks! Thanks Kevin!

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Great service as usual
  • By: AudiChris on January, 2021

I appreciate having a automotive repair shop I can trust. These guys saved me about $1k vs what Audi was going to charge me to replace rear wheel bearings in my Audi. Thanks again to the Goodyear McLean team.

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OUTSTANDING AND REPUTABLE
  • By: MARY70 on January, 2021
  • Services: Other Services

I PURCHASED MY TIRES FROM GOODYEAR AND PURCHASED THE WARRANTY PLAN. I GOT A NAIL IN ONE TIRE AND THEY COULD NOT PATCH BUT REPLACED THE TIRE FOR THE COST OF INSTALLING THE TIRE. I WILL ALWAYS PURCHASE ;MY TIRES FROM GOODYEAR AND THEIR WARRANTY PLAN.

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Problem Resolved Quickly
  • By: Viola89 on December, 2020
  • Services: Tire Purchase / Installation

I brought my car into the McLean location because I was losing air in my left front tire. Turns out I had picked up a nail but had driven the car too long and the tire couldn't be repaired. Consequently, I needed a new tire. Because all the tires were showing a lot of wear I decided to replace them all. I came in at about 10:15 and was out before noon. I call that excellent service.

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Consistently Great
  • By: JamieLynn on November, 2020
  • Services: Oil Change

I appreciate how thorough that are at this location. They always take time to answer my questions, inform me when there are different options, and take good care of my car.

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Fast and friendly
  • By: Ronald on November, 2020
  • Services: Oil Change

Did what I asked for and had a good recommendation that I got and friendly

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I was overcharged
  • By: Massie55 on October, 2020
  • Services: Oil Change

Goodyear prompted me to write a review so here I go. I checked a specific tire online and received a total price including installation on Goodyear website of $513. I did not purchase online and instead called this store. Manager reviewed the tired and the price with me and said he would match that price. When I took the car there I requested an oil change and they recommended alignment. The final invoice did not seem right. However I paid and left the store. Then I recalculated all the fees and costs as it was shown on the invoice except the cost of tires. I was overcharged about $66. I emailed customer support with a spreadsheet proving my point and after three days they sent a boilerplate response. It is what it is they said. I am not at all happy. Make sure you get a FIRM quote before you take your car there and don’t accept anything else they suggest you buy.

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All Went Well
  • By: Lizthetirebuyer on October, 2020
  • Services: Oil Change

I arrived on time and was told how much time would be needed for the oil change and tire rotation. I did not realize beforehand that they would also check the car's fluids as part other service. I especially wanted the transmission fluid checked and they did that. The price for this was extremely reasonable. The work was done within the amount of time stated. The employees were friendly and courteous. Very pleased!

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Efficient and courteous service
  • By: David456 on October, 2020
  • Services: Tire Purchase / Installation

I ordered a tire on line. Kevin was was nice, explaining the service and took my car in right away.

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