Customer Reviews: Goodyear Auto Service - Malden

I recently purchased a set of tires for my vehicle and found that their prices were competitive with other companies. I was very satisfied with the service received and was very pleased with their staff.

The mechanics here are so great. They look at everything so thoroughly during their inspections and make sure that I know what is needed and when it has to be done. I put my family’s safety in their hands and it’s such a good feeling not having to worry about mechanical issues when I’m putting the pedal to the metal. Thanks everyone ❣️

Fast service.

Wasn’t thrilled with having to purchase 4 new tires but Gordon H. Made the process easy and seamless.

The staff that helped me select the correct tires was great. Gordon was well informed and knew the best tires in my price range .

So I bought 4 tires. 2 days after I purchased the tires and they were balanced and all that, my check tire pressure light is back on and my car drives funny. Not making me feel that great about my experience.

I had an appointment to put on four new tires and do a four-wheel alignment. I arrived on time and they took my car into one of the bays. It only took about an hour and a half for the new tires and the four-wheel alignment. Very satisfied.

Brought in my Honda, got new tires, alignment and sensor. Staff provided me with great services and even when I needed to return for additional services 2 days following my initial one, they were super accommodating and flexible, getting the job done and making sure I was satisfied.

I had to get a headlight fixed and was worried about a sound the car was making. They fixed the headlight quickly, and let me know what they thought the sound might be and where I could go to get it checked out since they didn't do those types of repairs. The contact-free drop off and pick up were great, too!

I had an appointment and was greeted promptly. Everyone there was wearing masks and respectful of all customers and each other. The technicians took time to discuss options and help guide me to the best tires for my driving habits. I was quoted approximately 2.5 hours and was driving home in under 3 hours with new tires and perfectly aligned car. Happy customer!