Customer Reviews: Goodyear Auto Service - York

42 Memory Lane

York Pennsylvania 17402-2361

717-755-1041
4.7 out of 5 (187) Write A Review
Authentic Reviews (Trustmark English)

These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark

5 stars
(156)
4 stars
(18)
3 stars
(7)
2 stars
(0)
1 stars
(6)
Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff

Great Friendly Service
  • By: AmyRR on October, 2020
  • Services: Tire Purchase / Installation

We blew out a front tire while traveling out of state. They did not have the tire we needed without ordering it so we had the spare put on. The manager was great and even helped us unload our luggage so they could get to the spare. The repair was quick and got us back on the road so we could continue our trip.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
On point with appointments
  • By: JohnnyCovid2020 on October, 2020

got there pulled it right in and they did work really fast.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
SUPERB SERVICE
  • By: Malibumania on October, 2020
  • Services: Tire Purchase / Installation

THE SERVICE AT THIS GOODYEAR LOCATION IS THE BEST IN THE BUSINESS!!!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Car inspection
  • By: JohnThompson on October, 2020
  • Services: Other Services

Great experience. The Team at Goodyear are very professional and answer all questions. You can sense that they care about their customers.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Very Friendly and honest
  • By: LBHn on September, 2020
  • Services: Oil Change

Their oil changes they gave are expedite. If they have something they can't or don't know how to work on they don't hesitate "Take it to dealer". As was the case with my wife's Volkswagen. But you always know what your getting into prior to them working on your vehicle. Thanks Good Year...

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Malibumania
  • By: Malibumania on September, 2020
  • Services: Other Services

They always provide excellent customer service and excellent automotive repairs, I been going to this location for the last 10 years, it’s a great place to service both my vehicles!!!!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
UNFAIR
  • By: Billwd40 on September, 2020
  • Services: Other Services

Returning customer no more It was unfair to deny my inpection sticker "search" Pennsylvania inspection condition of rotors There was zero rust (mirror finish) on the brake pad path on my rotors

Quality service
  • By: JRS1954 on August, 2020
  • Services: Oil Change

Appointment was on time. Professional and quality service by the technician and Goodyear sales rep.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Misleading information in online appointment schedule
  • By: randywk on August, 2020

Small shop, with difficult parking for my HD truck while I waited for tires to be installed. I ordered tires and installation online and this location stated same day service was available online which is misleading! I scheduled service to replace tires on my travel trailer and even though I ordered trailer tires, the shop was not able to accommodate me and I would need to bring in just the wheels - not the trailer. Also, when they called me to confirm, they let me know they didn't have availability for several days. The tires were installed with new valve stems, and balanced accordingly, but I had to remove and install the wheels myself on my travel trailer. Had I known this, I would have scheduled with a shop who was able to accommodate a travel trailer. Perhaps it was for the best as these tire shops tend to not torque correctly when they are just using the impact wrench. Disappointed I was not given any paperwork, but at least I have my online receipt.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Professional
  • By: Dshelly on August, 2020
  • Services: Tire Purchase / Installation

Your front desk person was very courteous and professional. He gave me all the information about the tires. Your price was better then the others. You got the tires very quick and made an appointment to get them installed when it was convenient for me. Thank you

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Top