Customer Reviews: Goodyear Auto Service - Carrollton

Made appointment via Goodyear website, selected Valvoline full synthetic which included $10 discount on oil change, making it competitive with other service agents. Work was done promptly and correctly, I guess. When I paid with my credit card, I didn’t pay attention to the $ amount. After I got home I went over the invoice and discovered I did not get the $10 discount. I called, don’t know who I talked to, but I related what happened. He asked, did I show them the coupon, I replied , no, but it was on the reservation printout, which I had and I’m sure he had. He replied, “You have to show the coupon”. I wasn’t interested in arguing about something so obvious, so I just replied, OK, now I know how you do business. So, if you have a coupon, wave it in their face.

Sammy and his crew are the kind of guys I would want on my team and the kind of employees I would be honored to supervise, they are straight forward, honest and hard working. I was in the business as a manager for 25 years and these guys are the cream of the crop. I really trust them to keep my car on the road. Thanks Goodyear for providing the products and SERVICE I can trust.

Sammy and his crew took excellent care of me again.

We had a wonderful experience with the Goodyear in Carrollton everyone was extremely kind and knowledgeable. They went out of their way to accommodate us. They get 5 stars from us!!!

Pretty generic oil change sticker, was not given when next oil change was due or what type of oil was used. Was not given the $10 online coupon offer, that was stated when booking my appointment.

Went above and fixed my rim, no cost, quickly changed 2 tired

They put my 4 tires on about hr people are friendly there

Good price, fast job, no appointment needed, honest, and friendly.

My vehicle was dropped off one afternoon, and was ready for pick up the next day before 3:00pm, They work on my vehicle was done very well and done rite the Frist time. Thanks Guy’s

Very clean facility. The front counter was friendly and explained some extra options/services in a kind manner. Waiting was socially distanced. Hand sanitizer was available at the counter.