Customer Reviews: Goodyear Auto Service - Downtown Huntsville

215 Clinton Avenue E

Huntsville Alabama 35801-4834

256-534-7344
4.5 out of 5 (171) Write A Review
Authentic Reviews (Trustmark English)

These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark

5 stars
(130)
4 stars
(15)
3 stars
(8)
2 stars
(10)
1 stars
(8)
Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff

Quick
  • By: Suburau on October, 2020

A bit dissappointed . I saw online where their oil change service included free wheel rotation , but my wheels were not rotated

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
very good
  • By: Rickie on September, 2020
  • Services: Oil Change

have been using this store for several years always the best service and attaention..

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
A great neighbor
  • By: grateful on September, 2020
  • Services: Other Services

I took my car to have the tire repaired. The next morning I was walking with friends for exercise and stopped by the store to ask when my car would be ready. It was ready. Not having my wallet with me, I asked Eric M if he would trust me to take my car home and return with payment. He promptly said, "Sure" with a great big smile . I really appreciated him saving me a walk back to the store. When I returned with payment, I repeated how much I appreciated his kindness at a time when there is so much lack of trust in this world. He did me a very special favor and I will tell everyone that Goodyear is a great neighbor!!!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Fast knowledgeable and polite
  • By: Rose88 on August, 2020

Fast, knowledgeable and polite

poor service
  • By: Erskine74 on July, 2020
  • Services: Oil Change

I have buying tires and obtaining other services at this location for over 35 years. This is my worst experience ever..................... I will not trade at this store as long as the current management is in place.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
good service
  • By: bomba on June, 2020
  • Services: Oil Change

service was good and timely

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
No notice
  • By: Denwhite on June, 2020
  • Services: Oil Change

I was told you get ten off if booked online. However was not given a discount

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
No notice
  • By: Denwhite on June, 2020
  • Services: Oil Change

I was told you get ten off if booked online. However was not given a discount

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
very faast service
  • By: donna02 on June, 2020
  • Services: Tire Purchase / Installation

this store is extremely nice and polite

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
30 years of Excellance
  • By: 30yearsDinah on May, 2020
  • Services: Oil Change

There is always fast courteous service at my Goodyear. I am on only my 4th service manager and they have all been amazing.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Top