Customer Reviews: Goodyear Auto Service - Easley, Sc

114 Rolling Hills Circle

Easley South Carolina 29640

864-859-8320
4.5 out of 5 (185) Write A Review
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5 stars
(144)
4 stars
(18)
3 stars
(3)
2 stars
(7)
1 stars
(13)
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HAPPY WIFE IS A HAPPY LIFE
  • By: its5oclocksomewh on January, 2021

My wife was having brake issues and a warning light on dash appeared. Gabby had her brakes fixed fast and noticed the alternator replaced 6 months ago had gone bad and was under warranty, replaced no charge.

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Nice tires but rude people
  • By: Goodyearserviced on January, 2021
  • Services: Tire Purchase / Installation

I went here because it is the only place open other than the big box stores on Saturday. It took a few days for the tires to come in and they put them on in the time frame they said they would. Then they called my wife for pickup when I specifically told them to call me. When she went to pick it up, they charged her more than the amount that they had originally quoted She got in the vehicle and the tire pressure gauge wad on and when she went inside they told her that their calibration machine was tore up and we would have to comeback tomorrow. I took it back the next day and they were rude to me telling me that they said they would call me. Never got a call, a week later I took it back. They were rude to me again. Took it back after three weeks and my light is still on. They were rude once again. So, if you want nice tires and rude people this is your place. If you want good customer service, go somewhere else.

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Great All Around Exoerience
  • By: ScottyP13 on January, 2021

Went in originally with a deflated tire and the intention to purchase a replacement and be on my way. Unfortunately my tire could not be repaired and with every effort put forth by the CSM Abby and the rest of the staff, the tire couldn't be repaired and replacement was going to be an option that I wasn't going to be happy with. Normally I would have said thank you and left but with the feeling that this staff was going to do everything they could to help me during this stressful situation, I decided to purchase 4 new tires that in hindsight are better suited for my new truck and the job I do. Honestly it was an expense I could have chosen not to shoulder but after talking to Abby, the comfort level I felt with her knowledge and sincere effort to help me as a customer, I knew in the long run, new tires were the best option. Coming from a customer service background myself, this is very refreshing and is why this Store will have my continued business moving forward.

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Safely Back on the Road Fast
  • By: MommaC on January, 2021
  • Services: Other Services

I was leaving for an unrexpected emergency road trip to Florida when my Tahoe started acting strange. My normal mechanic was closed for New Years Eve. Goodyear correctly diagnosed my problem and got me safely back on the road in great time! Knowledgeable & courteous staff. I'll definitely come back.

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Friendly staff great service
  • By: Diane59 on December, 2020
  • Services: Oil Change

Great service and such a friendly staff!

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Fast and friendly
  • By: Jimmy5523 on December, 2020
  • Services: Tire Purchase / Installation

My experience with Goodyear was great. But I will have to return tomorrow to let me them check on a tire that is still not right and hopefully they will be able to fix super fast.

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timely and friendly
  • By: KirbyG on December, 2020
  • Services: Oil Change

Job was done well, options explained. finished on time

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Fast and knowledgable honest service
  • By: Ankit on December, 2020
  • Services: Oil Change

Booked the appointment online for the first slot in the morning. Was greeted by Liz who was really nice and went through the details of the service requested. She kept me updated on the service and also informed about issues found in the car and how much it would cost to get it done. Since I opted for the first slot in the morning, I did not have to wait for more than 1.5 hours to get an oil change and other relevant services done. I would recommend this place for the same service (oil change).

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Great service
  • By: Presella on December, 2020

I’ve been going to this store since they first opened. I’ve always been very pleased with their service. I’ve never felt like they tried to sell me a repair or product that was not needed. Highly recommend them!

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Fast and Friendly
  • By: BrnN2Oblvn on December, 2020
  • Services: Oil Change

Totally Professional and Quick!

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