Customer Reviews: Goodyear Auto Service - Union

1200 Union Avenue

Memphis Tennessee 38104-6669

901-725-1165
4.7 out of 5 (167) Write A Review
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5 stars
(137)
4 stars
(21)
3 stars
(3)
2 stars
(2)
1 stars
(4)
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Best service ever
  • By: Linda1961 on August, 2020
  • Services: Oil Change

I brought my car in the other day at the very last minute. The staff was very friendly and knowledgeable. I didn't have to wait long and I was very satisfied with the service that I received. They seemed to care about what kind of work that you needed to have done. I will bring my car there from now on. It was clean and well maintained.

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Best customer services
  • By: 12345678999999 on July, 2020

They are so friendly and respectable and understanding keep up the good work

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Quick friendly contactless service
  • By: 38104ever on June, 2020

First time here and was happy to have service close to home. Scheduling appointment was easy online. Work done in a timely fashion.

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Excellent And Professional
  • By: Cain007 on June, 2020
  • Services: Tire Purchase / Installation

Very Good Job Much Faster Than I Expected

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overall good
  • By: zalton on June, 2020
  • Services: Tire Purchase / Installation

Everything was fine except that they did not have the tire I wanted in stock at appointment time. It showed up pretty quick and everything was good after that.

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Good
  • By: Cass09 on June, 2020
  • Services: Oil Change

Good experience. However they tried to get me to buy new windshield wipers and told me the ones I had were old and worn down. I informed the man I just bought them two days ago and his attitude changed on the phone and apologized stating they must have tested them on dry windshield. This situation agitated me simply because when I take my car there I expect good, reliable, honest service and that put a bad taste in my mouth.

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Great Service
  • By: Varnia on June, 2020
  • Services: Other Services

The sale person was great, nice

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Love the Union Goodyear
  • By: Sargent44 on June, 2020
  • Services: Oil Change

The staff at the Union. Goodyear has always been so helpful and honest!

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Great services
  • By: Mildrea on June, 2020
  • Services: Tire Purchase / Installation

My appointment time was on target!! Sales Assoc Brian M. provided fantastic customer service skills and detailed information. Kudos to Brian M!! Note: To provide customer with copy of multi-point inspection report would be good.

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Patiently Waiting
  • By: JuicyJaine on May, 2020
  • Services: Oil Change

I was the First person at the facility at 7:15 a.m. and 4 people who came after me left before me. All i got is an oil and tire change, not much(and my car was off cooling for awhile before the doors opened. Also every time I come I get the midgrade, I was charged more than usual. Another thing is that every time I come I have to drive myself out to Volvo to have my maintenance light reset because the staff doesn't know how, this is an inconvenience for me, and I feel like i should be compensated. If i wanted i have to go to Volvo to get my code reset, I guess I should've just went there for my oil change too, especially since they charged me Volvo prices. I didn't feel valued as a customer.

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