Customer Reviews: Goodyear Auto Service - Kenner

2235 Veterans Memorial Blvd

Kenner Louisiana 70062-5428

504-712-1082
4.2 out of 5 (114) Write A Review
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5 stars
(75)
4 stars
(15)
3 stars
(7)
2 stars
(6)
1 stars
(11)
Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff

Fast and friendly
  • By: Jeanne58 on September, 2020
  • Services: Other Services

They were busy when I dropped off my vehicle and still finished on time. Very nice staff!

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Warranty on Flat Tire
  • By: racincajin on August, 2020

Very Disappointed that because of a slow leak i needed a new tire. It was under warranty but still cost me 67 bucks. I have had repairs done on my tires for many years and not once have i ever needed a new tire. But the first time i see goodyear, The puncture was too close to the edge. That may have been true, but They had not let me know when i could have inspected the tire. When i asked to see the tire and the puncture they rolled my tire off the rim and said here was the hole. Yes close to the edge of course, but could not feel or see anything to confirm this analysis. Also when i bought the warranty on the tires they said it would only cost 25 bucks for a new tire. What they did not tell me was i have to pay for a new warranty at 35 more bucks. although this goodyear has done great in the past, This time i was very dissappointed.. Wish i had just brught my tire to a repair shop that i use all the time first.

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GREAT CUSTOMER SERVICE
  • By: Jeff70094 on August, 2020
  • Services: Tire Purchase / Installation

I purchased 4 new tires with install. I stated my vehicle year was 2009, actually it was 2008 and caused an issue after leaving. The manager on duty, Aug 25th, went above and beyond to correct my error. Great job.

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Fast Friendly Clean Efficient
  • By: Nell214 on August, 2020

I was very impressed. I needed four new tires. They were able to get me in for same day service. The staff were very friendly and my car was finished in less than 2 hours. It was very clean.

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TOOK TOO LONG
  • By: ALWhite on August, 2020
  • Services: Tire Purchase / Installation

I went in to get 2 tires installed and it took over 2 hours.... that was completely ridiculous and I feel as if I’ve had 4 tires installed in half that time at other places. The staff were nice though.

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Not friendly very rude
  • By: Peenic on July, 2020
  • Services: Other Services

I would never tell my vs to go there they are very rude and wanted to charge me over 1900 hundred for a time-up

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Awesome
  • By: TMarie21 on July, 2020
  • Services: Tire Purchase / Installation

These guys made sure all of my needs were met and were so helpful! Definitely going to be my first choice for all of my maintenance needs.

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Best Service Ever
  • By: JED0109 on July, 2020
  • Services: Tire Purchase / Installation

Service was fantastic! Very quick! They were taking special care to throughly clean, with, as I was told, Hospital grade disinfectant. They are really a first class operation!

Satisfaction with Wait Time
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Fast and friendly
  • By: allekat on July, 2020
  • Services: Tire Purchase / Installation

Great customer service

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Superior service
  • By: Bucko1283 on June, 2020
  • Services: Tire Purchase / Installation

Very diligent staff. Makes for a great experience and confident that the work has been completed correctly!

Satisfaction with Wait Time
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