Customer Reviews: Goodyear Auto Service - Downtown San Angelo

300 West Beauregard Avenue

San Angelo Texas 76903-6327

325-653-6888
4.1 out of 5 (75) Write A Review
Authentic Reviews (Trustmark English)

These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark

5 stars
(48)
4 stars
(13)
3 stars
(2)
2 stars
(1)
1 stars
(11)
Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff

Fast and great to work with
  • By: Daniel34 on June, 2020
  • Services: Tire Purchase / Installation

Fast and great to work with gave many helpful suggestions and even offered transportation. 5 stars!!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
very thorough
  • By: KenMea on June, 2020
  • Services: Other Services

Ford Dealership wanted like $300 to fix my pickup. GoodYear techs found the problem and fixed under $70 and quickly. Thanks

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Slow service
  • By: Jasonkeith on June, 2020
  • Services: Oil Change

This Goodyear has to be by far the slowest one I have ever been to. 1hour and 45 minutes for an oil change. Very unacceptable and I hope all the workers get reprimanded for this poor quality of work. Absolutely no way and oil change should take that long. Especially when I had an appointment to begin with. I would actually give this Goodyear zero stars, but I’m required to give at least one star.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Always know what to expect
  • By: Allthenamesareta on May, 2020
  • Services: Other Services

The staff here is really great and knowledgeable. I can trust the technicians to do a really good job. Little things like waving a fee for having to wait a little longer than thought really go a long way to establishing loyalty. Keep it up!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Good service by good people
  • By: Volunteer41 on May, 2020
  • Services: Tire Purchase / Installation

I’ve been coming to the San Angelo Goodyear for all my tire needs on at least four of the five vehicles over the nearly 39 years I’ve driven. During much of this time, I’ve been taken care of by a variety of personnel, but primarily two that have been there over 25 years each. These last four vehicles have all been trucks or an SUV, two of those had four wheel drive. Until this last tire change, I’ve always gotten the Wrangler All Terrain tires and have NEVER been disappointed, and was debating getting them again, but decided to go with the Wrangler Fortitude tires to save some money, but still have the Goodyear Wrangler quality. However, I am thinking about getting another truck, but this time it will be a four wheel drive, and I will either request the Wrangler AT with Kevlar be installed, or ask for the cheapest tires be put on it, and replace them with the Goodyear tires ASAP.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
very knowledgeable and intuitive about vehicle when assessing problem
  • By: djd1960 on April, 2020
  • Services: Other Services

in and out at an expected time. The work on the vehicle was very professional and precise

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Good job on scheduled maintenance
  • By: JTW890 on March, 2020
  • Services: Oil Change

This was a scheduled maintenance that included oil change, tire rotation, alignment check, brake fluid flush, transmission fluid flush, air filter, cabin air filter, and checking all the other normal things. They were fast, efficient and friendly. Nothing extra was aggressively pushed on me. More importantly, it was much less than the dealership quoted me. We are winter Texans (snowbirds) and I appreciate finding a place I can trust for maintenance.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Very happy with service and product
  • By: VeeMac17 on February, 2020
  • Services: Tire Purchase / Installation

Excellent customer service! Easy to schedule installation. Very reasonable price. Staff was knowledgeable answering questions. Facility was sparkling clean. Loved charging station and wifi!!!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Fast
  • By: MLF9 on January, 2020

Great job

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Slow and needs improvement
  • By: Young15 on January, 2020
  • Services: Tire Purchase / Installation

Was very slow and did not know what they were doing!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Top