Customer Reviews: Goodyear Auto Service - Parkersburg

1232 Garfield Avenue

Parkersburg West Virginia 26101-3207

304-485-7396
4.6 out of 5 (165) Write A Review
Authentic Reviews (Trustmark English)

These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark

5 stars
(128)
4 stars
(21)
3 stars
(5)
2 stars
(1)
1 stars
(10)
Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff

Friendly and courteous
  • By: sasher on October, 2020
  • Services: Oil Change

As always great service and the guys are awsome!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
incompetent and dishonest
  • By: NotHappyCamperPK on October, 2020
  • Services: Other Services

I was hit with a quote for over $1000 dollars after taking my vehicle in for a state inspection. It 4 items that turned out to be non-existent, but for one, a minor leak.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
fast and friendly
  • By: 55Pat on October, 2020
  • Services: Other Services

got me right in and finished up well ahead of time stated

Satisfaction with Wait Time
Quality of Amenities in Wait Area
Helpfulness of Staff
Great service
  • By: AmiLH on September, 2020
  • Services: Other Services

They were very honest and helpful. Great customer service!!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Excellent customer service
  • By: NissanRogue2020 on August, 2020

The shop was able to fix my car's flat tire on a moment's notice. No appointment needed. Thank you for taking time to solve my issue!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Not as friendly as have been in past
  • By: Rich1010 on August, 2020
  • Services: Oil Change

Scheduled an appointment for the following day and also called to confirm it. When we arrived for the appointment, we were told that it would be a while as there were two cars ahead of us that needed tires put on. To me if you have a scheduled appointment then you should have priority over walk ins.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Great tire installation work
  • By: JayWestbrook on August, 2020
  • Services: Tire Purchase / Installation

I made an appointment to have new tires installed on 8/8/20. Jeff and his team went above and beyond to get the tires mounted quickly and effectively. He also thoroughly cleaned the inside of the wheels on my wife’s Mercedes Benz ML350, before installing the wheel weights. These are a great group of guys that will meet your requests! Thank you for your great work always!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Fast and Friendly
  • By: ILDM on August, 2020
  • Services: Tire Purchase / Installation

Friendly, helpful. Went above and beyond to help

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Always friendly and quick to help
  • By: KeithH48 on August, 2020
  • Services: Oil Change

We have been using Goodyear for many years and have always been satisfied with the service and staff. I highly recommend using them for anything from tires to ball joints. They have never let us down in the 15yrs we've been using them.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Excellent people
  • By: Bspence on July, 2020
  • Services: Tire Purchase / Installation

I had two tires that were prematurely worn out. Justin got me two new tires and got them installed proqnto!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Top