Customer Reviews: Goodyear Auto Service - Austin Bluffs

3610 Austin Bluffs Parkway

Colorado Springs Colorado 80918-6631

719-599-7474
4.5 out of 5 (177) Write A Review
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5 stars
(137)
4 stars
(17)
3 stars
(7)
2 stars
(5)
1 stars
(11)
Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff

Took forever to get my tires put on
  • By: Kloud on August, 2020
  • Services: Tire Purchase / Installation

It took over 2 hours to get my new tires put on. Seems long and I had to wait at the store.

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Knowledgeable and Friendly
  • By: BAustin on August, 2020
  • Services: Tire Purchase / Installation

Great tires and a friendly staff that was very knowledgeable.

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very good service
  • By: bob1 on July, 2020
  • Services: Oil Change

Did online reservation for service I needed completed the very next day. Showed up 45 minutes early and they had no issues with starting my service before my appointment time. They had the tires I needed as well completed a alignment as well as a oil and filter change. Only took them 2 hours to complete the service I needed. Staff keep me informed during the entire time as to the status of my truck. Nathan and his staff are great. I would recommend this shop for all of your tire and service needs.

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Exceptional auto care with friendly service
  • By: Desirae on July, 2020
  • Services: Oil Change

I take all 3 of my vehicles to this Goodyear for regular maintenance and repairs. The service is timely, accommodating, and extremely professional. They go above and beyond every time.

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Great costumer service
  • By: Gavina on July, 2020
  • Services: Oil Change

Just wanted to say you have one of the best managers working at this location very professional always willing to go above and beyond helping costumers always satisfied and will always return because of the atmosphere he’s created at this store !!!

Satisfaction with Wait Time
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Friendly efficient
  • By: Buddy on July, 2020
  • Services: Oil Change

Excellent

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competitive price and timely service
  • By: Clay34 on July, 2020
  • Services: Tire Purchase / Installation

I spoke with Joe on the phone regarding price / availability.. The price was competitive and they had the tires in stock. As I live more than 50 miles from Colorado Springs I asked to set an appointment when we had other business in the city. Joe took care of it. When I arrived again I interacted with Joe. Joe can be summed up as informative, friendly, and professional. Our truck received it's new tires on time. Waiting area and facilities were clean and laid out with social distance considered. I'll return

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Excellent service
  • By: BettieH on July, 2020
  • Services: Oil Change

I can't say enough about how great they were with my car. I needed an oil change and tire rotation done as I was leaving town. I made an online appointment which the online service set for me. I received a phone call saying that that time was not available but would another time be okay. I appreciated the call and set the appointment for the same day just a little later. The whole experience was great and I will now get all my services done here.

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excellent
  • By: dixie67 on June, 2020
  • Services: Other Services

speedy, reliable, friendly

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Knowledgeable and kind
  • By: Elise313 on June, 2020
  • Services: Other Services

I had my car worked on by this location and I will absolutely come back. Joe was knowledgeable, friendly and extremely efficient in talking me through what my car needed. I have never been happier with my experience getting car work done. Thank you so much! Absolutely would recommend to anyone!

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