Customer Reviews: Goodyear Auto Service - Litchfield Albertsons Plaza

12902 West Indian School Road

Litchfield Park Arizona 85340-5153

623-536-0613
4.1 out of 5 (177) Write A Review
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5 stars
(116)
4 stars
(20)
3 stars
(11)
2 stars
(7)
1 stars
(23)
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Service
  • By: Rrivera4 on October, 2020
  • Services: Tire Purchase / Installation

My daughter took her car because to replace tires, (blowout) but she also requested an oil change as well, but they forgot. So now has to go back. Wasn’t too happy about that!

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On the Road again
  • By: TheHoser56 on October, 2020
  • Services: Tire Purchase / Installation

While traveling through Phoenix, one of the tires on my 37 ft. travel trailer suffered catastrophic ply separation and had to be replaced. Found the Goodyear tire store in Litchfield Park online from the side of the highway and it was only about 4 miles from my location. Spoke with store mgr. Ken and he indicated that he would get the proper size tires (I wanted to replace both left side tires) by the time I was able to get to the store. They were able to do the work and get me rolling again in about an hour. Fantastic service!

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Fast Service Vast Improvement because of new Management
  • By: LindaLeeB on September, 2020
  • Services: Oil Change

I have been going to this location for several years. Service went down under past management. The last couple of times I have brought my various vehicles I have experienced great service.

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Great Manager
  • By: Monica26 on September, 2020

The manager at this location was Amazing! He has exceptional customer service and a friendly demeanor. He provided us with the best price and was willing to share his wealth of knowledge about tires in order to help us make the best informed decision. We will definitely have future purchases at this location! My husband and I were so happy...we decided to purchase lunch for his hard working team. Great Job!

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Service
  • By: Marianolpz on September, 2020

I took my in for a flat repair. It was there from 2 pm till the end of the day and they didn’t call me. I went to the shop and everything was all closed. I sow the manager getting in his truck, his name is Shawn. I went to talk to ask him about my truck, he told me they didn’t get to it but they were gonna take care of it in the morning. Next day I went by around noon and the guys in the shop told me that Shawn left a note saying that because my wheels were 22” they couldn’t fix it when I purchase that set of 22” tires at that shop and he didn’t tell me any of this the day before when he was leaving the store. Luckily there was this other guy who, when I told them I bought the tires there they fixed my tire

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Fast and friendly
  • By: AN1111 on September, 2020
  • Services: Tire Purchase / Installation

Ken, the manager, is amazing! I stopped by on my way out of town and was able to get two new tires within 30 minutes without an appointment. He is kind, considerate, and very professional. I am so pleased that I will be recommending this store to everyone.

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Amazing honest service
  • By: Mowen123 on August, 2020
  • Services: Other Services

Very friendly and fast.

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Good Service at the Center
  • By: LindaLeeB on July, 2020
  • Services: Oil Change

Good non-stressful experience at the Service Center. I do have a complaint about the ON-Line schedule which apparently never works. I have set my last three appointment on-line. I have called a day or two before my scheduled service appointment to find out the Service Center has NO RECORD of the on-line appointment. I even get "reminders" via email for the On-Line appointment but at the Service Center there is no record? I now follow up same day I make the on-line appointment as I no longer trust your system to get me in for service. Linda

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On the Spot
  • By: KennyFK on July, 2020
  • Services: Other Services

Received good advice, quick service, and a willingness to go the extra mile. Prices seem more than competitive.

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New Tires
  • By: Scottwalker73 on June, 2020
  • Services: Tire Purchase / Installation

Quick, easy and affordable.

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