Customer Reviews: Just Tires - Garden Grove

14040 Brookhurst Street

Garden Grove California 92843-4602

714-530-3200
3.7 out of 5 (79) Write A Review
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5 stars
(42)
4 stars
(9)
3 stars
(6)
2 stars
(7)
1 stars
(15)
Satisfaction with Wait Time
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Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff

Customer Service
  • By: RVALVA06 on May, 2020

Had tires installed at this location and the service was outstanding. no problems what so ever. !!!!!!!!!!!

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Very Impressed
  • By: JamesV on May, 2020

Great Service Robert, Kat. Very informative, friendly. Just a pleasant experience. You don't get that every day.

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Upsell
  • By: DannyNg on April, 2020
  • Services: Tire Purchase / Installation

I came in and talked with the Vietnamese manager I needed new front tires. He walked out to the parking lot and checked out the tires, and he proceed to quote a more expensive set of tires. I told I wanted the same tires which they have per website. He was taken aback by this. He confirmed he will order them and call tomorrow by 11:30. He confirmed again he put the order in after he found my name in the database. Of course, the next day he did not call back by noon. I drove by and another associate helped me but she could not find my order. However, she said my tires where in stock. She asked if I wanted road hazard protection, and I said no (and she was surprised.) What you know, I was billed for road hazard protection. I only caught it when I got home. Changing tires was quick as promised. Just be aware they try to up sell, and check your receipt.

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Good Service
  • By: HuyVu on February, 2020
  • Services: Tire Purchase / Installation

Had a nail in the tire. The customer service rep (David) was very helpful in explaining the damage and provide option to replace the tire. Service was done in a timely manner and with quality.

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Friendly and great fast service
  • By: tahitianthunder on December, 2019
  • Services: Other Services

Installed a new battery. Friendly environment and great service

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Great work
  • By: Carlillos on November, 2019
  • Services: Oil Change

These people know their business. I had a great experience, prices are fair and my car was ready when promised.

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Not friendly
  • By: Bursa16 on November, 2019
  • Services: Tire Purchase / Installation

Customer service very sucks..

Fast and professional
  • By: Tifftnguyen on November, 2019

Oil change

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good service
  • By: GGardenGrove on October, 2019
  • Services: Tire Purchase / Installation

This location of Just Tires is within walking distance of my home and they have always been great with advice and timely good service. If the work will take longer than I want to wait I can go home and they call me when it is ready, but most of the time they do great work and get it done very quickly. I have taken several of my cars there over the years and love their service.

Satisfaction with Wait Time
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superb
  • By: Angl2019 on October, 2019
  • Services: Oil Change

excellent,superb service

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