NTB (National Tire & Battery)

Left car at 8AM for inspection and asked for it to be done by Noon. They said no problem. At 2 PM it still was not done. REALLY!! Last time I go to this place........EVER

I will never patronize NTB again! I bought my tires 14 months ago which included the full warranty package and a three year alignment adjustment feature. I have put less than 30,000 miles on these tires. Went in for "a low tire" check. I was informed that my tire could not be repaired and the only thing they could do for me was sell me a new set of tires. I was particularly frustrated with the store manager who seemed to blame me for the poor performance of these tires. He proceeded to remind me of the "good deal" they had given me when I purchased the tires; the same tires that lasted less than 30,000 miles! I got a new set of tires today; my new tires have a higher rating than the NTB tires and they cost me $200 less than my previous tires 14 months ago. I wonder now what kind of "good deal" did NTB give me? I was offended by the managers treatment of me and will not give you any more of my "good deal" money. I will also tell ALL my friends of this experience!

I will never patronize NTB again! I bought my tires 14 months ago which included the full warranty package and a three year alignment adjustment feature. I have put less than 30,000 miles on these tires. Went in for "a low tire" check. I was informed that my tire could not be repaired and the only thing they could do for me was sell me a new set of tires. I was particularly frustrated with the store manager who seemed to blame me for the poor performance of these tires. He proceeded to remind me of the "good deal" they had given me when I purchased the tires; the same tires that lasted less than 30,000 miles! I got a new set of tires today; my new tires have a higher rating than the NTB tires and they cost me $200 less than my previous tires 14 months ago. I wonder now what kind of "good deal" did NTB give me? I was offended by the managers treatment of me and will not give you any more of my "good deal" money. I will also tell ALL my friends of this experience!