Brians Tire And Auto

560 E Oak Street Pocatello, ID 83201

Hours today:  8:00 AM - 6:00 PM CLOSED

Hours & Details

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday CLOSED
Credit cards accepted:
Goodyear Credit Card Visa MasterCard American Express Discover

Ratings & Reviews

1 out of 5

(3 reviews)
5 stars
(0)
4 stars
(0)
3 stars
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2 stars
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1 stars
(3)

I stopped at Brians and they tried to sell me Made in China tires. I said no. I found a Goodyear tire on-line on the Goodyear website that met the requirements for my camper. There was an on-line sale that gave a great price per tire and an additional $100 off if you bought 4 tires. Goodyear listed Brians Tire and Auto as my only installer option. I went back to Brians and talked to a salesman. I asked if they would match the on-line offer. He said no and gave me a price that was over $300 more than the on-line offer. He insisted the on-line price did not include everything. I then chatted with Goodyear and they said everything was included (mounting, balancing, free shipping, etc.) in their on-line price. Brians finally conceded that was true. So I bought the tires on-line and Brians installed the tires. I saved over $300 because I looked on-line, asked Goodyear the right questions, and then bought the Made in USA tires on-line. Goodyear gets 5 stars. Brians gets 1.

Installation appointment was not as expected. I called installer after ordering to confirm appointment and they had already received the tires but didn't have install appointment scheduled. Made an appointment and everything seemed fine. Day of appointment installer wanted more money to install tires! Explained that everything including taxes installation and disposal was already paid in full and emailed invoice. They installed the tires but we're extremely rude and unfriendly. Was probably a case of poor communication between good year and installer but don't take it out on the customer.

Staff wanted to help resolve the issue and seemed concerned. The owner focused solely on finding a way to avoid responsibility.

Store Offerings

This store is an independently owned and operated location.

  • Overnight Drop-off
  • Loaner Vehicles
  • 6 Months No Interest
  • 60-Minute Installation Guaranteed (on most vehicles)
  • Check and fill tire air pressure with any service
  • Courtesy Shuttle Service
  • Free Air
  • Work done right by expert ASE-certified technicians
  • Provide manufacturer's recommended maintenance schedule

Specialists on Staff:

  • Performance Tire Specialist
  • Winter Tire Specialists


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