Dónde estás cubierto

¿Quién hace esta garantía?

Esta garantía la ofrece y será prestada por el proveedor de Tire & Service Network que realizó las reparaciones indicadas en la portada de tu factura de reparaciones. Está garantía también se hará efectiva por cualquier ubicación participante de Tire & Service Network en todo el país,††  si necesitas un servicio de garantía a 25 o más millas de la ubicación donde se realizó el servicio original cubierto por la garantía.

Esta garantía se te concede solo a ti, el comprador original, y al vehículo automotor identificado en la factura de reparaciones original. Es válida únicamente durante los periodos de garantía señalados en el folleto de la garantía suministrado por el distribuidor al momento de la compra. 

††No todos los servicios se prestan en todas las ubicaciones de Tire & Service Network.

El compromiso de Tire & Service Network

Prometemos que nuestro trabajo se realizará conforme a los estándares profesionales más elevados. Prometemos explicarte el costo y la necesidad de cada reparación que recomendemos.

Prometemos proteger tus derechos con una garantía en todo el territorio nacional.

¿Dónde puedo obtener mi garantía de servicio?

Si se presenta algún problema relacionado con la garantía, lleva el folleto de la garantía suministrado por el concesionario en el momento de la compra y la factura de la reparación al proveedor de Tire & Service Network que realizó el servicio. Si estás a más de 25 millas de esa ubicación, debes ir al centro de Tire & Service Network más cercano.

Cómo localizar una ubicación de Tire & Service Network

No todos los proveedores de la Red son propiedad o están operados por Goodyear®. Consulta los detalles con tu proveedor.

BUSCAR UN CENTRO DE SERVICIOS

Puedes llamar al 1-800-426-0733, sin cargo, para localizar el centro de Tire & Service Network más cercano. Con este servicio identificarás al proveedor más cercano a tu ubicación. En caso de necesitar más ayuda, ponte en contacto con nuestro Centro de Atención al Cliente, The Goodyear Tire & Rubber Company, Akron, Ohio 44316, llamando al 1-800-321-2136.

Información sobre la garantía general

Warranty Agreement - All Services ††

The Tire & Service Network outlets warrant that the performed repairs will be free from defects in material or workmanship for either 24 months or 24,000 miles, whichever comes first, or the warranty periods for selected services as specifically outlined in the warranty brochure provided by the dealer at time of purchase.

If you experience a warranty-related problem with the repaired vehicle as a result of a defect in either workmanship or material during the warranty period, this Tire & Service Network provider will perform the repairs again, including parts and labor, under the terms of the warranty as outlined. Warranty repairs do not extend original warranty periods. In addition, if a vehicle is more than 25 miles from the original repair facility and requires being towed, a towing benefit on "Approved Claims" up to $50.00 will be applied. The Tire & Service Network Repair Outlet must call 1-800-426-0733 to obtain warranty authorization from the Warranty Administrator prior to any warranty repair being performed.

Warranty repair costs are covered up to the cost of the original repair.

IMPORTANT: Please keep the warranty brochure that was provided by the dealer at the time of purchase, along with your service invoice(s). These documents are required in order to exercise your warranty privileges.

Exclusions

Warranty period for lube, oil and filter change, transmission fluid exchange, coolant exchange, differential fluid exchange, brake fluid exchange, power steering fluid exchange, engine decarbonization, wiper blades, bulbs and air filter is 90 days or 4,000 miles, whichever comes first.

This warranty does not cover engine/transmission replacement, internal repairs, differentials, tires or batteries. Separate warranties are available for those products at the Tire & Service Network outlet where the original repair was performed.

This warranty does not apply to vehicles used commercially. Commercial vehicle repairs: 90 days/4,000 miles, whichever comes first.

Service Warranty Policy

This warranty is only for you and the vehicle serviced. It is not transferable. Goodyear will not be responsible for any consequential, incidental or indirect damage under this warranty. Implied warranties shall be limited to the duration of this warranty and shall exclude consequential damages. This warranty gives you specific legal rights and you may have other rights which vary from state to state.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you (but in no event shall the inapplicability of such limitations or exclusions invalidate any other terms of this warranty). A buyer of Goodyear products or service has the right to have warranty service performed during the warranty period. The warranty period will be extended for the number of whole days that the vehicle has been out of the buyer's hands for warranty repairs. If a covered condition exists within the warranty period, the warranty will not expire until the condition has been fixed. The warranty period will also be extended if the warranty repairs have not been performed due to delays caused by circumstances beyond the control of the buyer, or if the warranty repairs did not remedy the condition and the buyer notifies the Tire & Service Network provider which performed the warranted service of the failure of the repairs within 60 days after they were completed. If, after a reasonable number of attempts, the condition has not been fixed, the buyer may return his/her vehicle for a replacement of parts, if applicable, or a refund, in either case, subject to deduction of a reasonable charge for usage. This time extension does not affect the protections or remedies the buyer has under any law.

†† Not all services are provided by all Tire & Service Network locations.

4 Lifetime Limited Warranty available on these parts. See your sales representative for complete details. Lifetime Limited Warranty must be listed on invoice.

Servicios con garantías

Air conditioning services/cooling system services

PARTS: 24 months or 24,000 miles, whichever comes first.

LABOR: 24 months or 24,000 miles, whichever comes first.

 

Alignment

NOTE: Steering or suspension parts installed after the alignment voids the limited warranty.

PARTS: 6 months or 6,000 miles, whichever comes first.

LABOR: 6 months or 6,000 miles, whichever comes first.

 

Belts and hoses (cooling system)

PARTS: Lifetime, to the original purchaser.

LABOR: 24 months or 24,000 miles, whichever comes first.

 

Brake services (excluding front brake special & overhaul)

PARTS: 24 months or 24,000 miles, whichever comes first.

LABOR: 24 months or 24,000 miles, whichever comes first.

 

Brake overhaul (brake shoes and/or disc pads warranted lifetime)

PARTS: 24 months or 24,000 miles, whichever comes first.

LABOR: 24 months or 24,000 miles, whichever comes first.

 

Brake overhaul: Disc and/or drum performed as a package includes:

  • DISC - Disc pads, resurface rotors, rebuild or replace hydraulic calipers, grease seals (if equipped), associated hardware.
  • DRUM - Brake shoes, resurface drums, new wheel cylinders, grease seals (if equipped), associated hardware. Any and all other brake service or repair is covered under the "Brake Service" warranty.

 

Engine tune-up

PARTS: 24 months or 24,000 miles, whichever comes first.

LABOR: 24 months or 24,000 miles, whichever comes first.

 

Exhaust components (excluding muffler), steering, and suspension parts (excluding drive train components)

PARTS: 24 months or 24,000 miles, whichever comes first.

LABOR: 24 months or 24,000 miles, whichever comes first.

 

Front brake special – 2 wheel disc

PARTS: 6 months or 6,000 miles, whichever comes first.

LABOR: 6 months or 6,000 miles, whichever comes first.

 

Muffler

Standard Limited Warranty on parts: 24 months or 24,000 miles, whichever comes first.

Lifetime Limited Warranty4 on parts: Lifetime, to the original purchaser.

LABOR: 24 months or 24,000 miles, whichever comes first.

 

Road hazard warranty service

All Tire & Service Network locations will honor optional road hazard warranty coverage purchased by a consumer and administered by Sonsio Administrative Services, Inc., only for Goodyear, Dunlop and Kelly products. The road hazard warranty service coverage will be administered according to the terms as set forth in those purchased programs. All other optional warranty coverage purchased by a consumer at any Tire & Service Network location will be honored as follows only on Goodyear, Dunlop and Kelly products:

Time-based coverage for 3 years:

  • YEAR 1: Free replacement
  • YEAR 2: Consumer pays 50% of replacement cost
  • YEAR 3: Consumer pays 75% of replacement cost

 

Steering and suspension parts (excluding drive train components), exhaust components (excluding muffler)

PARTS: 24 months or 24,000 miles, whichever comes first.

LABOR: 24 months or 24,000 miles, whichever comes first.

 

Struts-shocks

Standard Limited Warranty on parts: 24 months or 24,000 miles, whichever comes first.

Lifetime Limited Warranty4 on parts: Lifetime, to the original purchaser.

LABOR: 24 months or 24,000 miles, whichever comes first.

 

Lifetime tire rotation

Lifetime Tire Rotation on new tire purchases of Goodyear, Dunlop, and Kelly products. Good for the life of the usable tire tread (2/32"). Present the warranty brochure provided by the dealer at time of purchase at any Tire & Service Network location for a free tire rotation every 6 months or 6,000 miles. (Vehicles requiring mounting or demounting of tires to perform rotation excluded.)

 

Wheel balance (auto tires only)

Standard Limited Warranty on parts: 24 months or 24,000 miles, whichever comes first.

Lifetime Limited Warranty4 on parts: Good for the life of the usable tire tread (2/32") balanced.2

Not valid if tire is demounted.

TPMS reset procedure not included in lifetime warranty. 3

2 Must be listed on invoice as "Limited Warranty."

3 TPMS warns the driver when the pressure in one or more of the vehicle's tires is 25% or more below the vehicle manufacturer's recommended cold inflation pressure.

4 Lifetime Limited Warranty available on these parts. See your sales representative for complete details. Lifetime Limited Warranty must be listed on invoice.s. La garantía limitada de por vida debe incluirse en la factura.