Is the Actual Towing Service Provided by Goodyear?
Where does TOW365 tow my vehicle?
What Happens if I Need a Tow When a Participating Location is Closed (e.g., 3 am)?
How Do I Know You Will Tow My Vehicle to the Best Location?
How Long Does it Take For You to Arrive Once I Call For a Tow?
A service provider will typically arrive within 60 minutes or less unless otherwise advised by the dispatch agent.
Do I Have to Provide Consent to be Towed?
Yes, your call to the TOW365 dispatch center is implied consent, and you are required to be at the vehicle at the time of the tow.
How Far Will You Tow?
What If My Vehicle Breaks Down At My Residence?
Can you fix my tire or provide other service by the side of the road?
Can I use this service to pull my car out of a ditch?
How much does this program cost?
Does it cost more to get towed on a weekend or a holiday or after hours?
Can I put the tow and all work I have done on my Goodyear credit card?
Do I Get Any Discounts/Coupons for Using the TOW365 Program?
What if I Decide Not to Have Any Work Done at the Location to Which My Vehicle Has Been Towed?
What if I Have the Repair Done at a Participating Location and I am Not Satisfied with the Repair?
What if I Prefer to Have My Vehicle Towed to My Local Service Professional?
Do I Ride with the Tow Truck Driver?
How Will I Know That The Tow Truck Driver is the One That I Called and That I Can Trust Him?
Are the Tow Truck Drivers Licensed?
Do Tow Truck Drivers Need a Special License or Special Training?
In most jurisdictions, a special license is required. All providers are specifically trained in the proper techniques of towing your vehicle.