Is the Actual Towing Service Provided by Goodyear?
Do I Have to Sign Up?
No, this is not a membership program so there is no need to sign up. All you need to do is call 1-877-GYR4TOW.
Where does TOW365 tow my vehicle?
What Happens if I Need a Tow When the Tire & Service Network Location is Closed (e.g., 3 am)?
How Do I Know You Will Tow My Vehicle to the Best Location?
The technicians at Goodyear Tire & Service Network repair centers are trained and skilled to perform a wide variety of auto repairs. Dispatch can determine the general nature of the repair you are seeking based on your conversation. If there is any concern, the agent can assist you in contacting the Goodyear repair center to speak directly to the store manager on duty.
How Long Does it Take For You to Arrive Once I Call For a Tow?
A service provider will typically arrive within 60 minutes or less unless otherwise advised by the dispatch agent.
Do I Have to Provide Consent to be Towed?
Yes, your call to the TOW365 dispatch center is implied consent, and you are required to be at the vehicle at the time of the tow.
How Far Will You Tow?
What If My Vehicle Breaks Down At My Residence?
Can you fix my tire or provide other service by the side of the road?
Can I use this service to pull my car out of a ditch?
How much does this program cost?
Does it cost more to get towed on a weekend or a holiday or after hours?
Can I put the tow and all work I have done on my Goodyear credit card?
Do I Get Any Discounts/Coupons for Using the TOW365 Program?
What if I Decide Not to Have Any Work Done at the Location to Which My Vehicle Has Been Towed?
What if I Have the Repair Done at a Tire & Service Network Location and I am Not Satisfied With the Repair?
What if I Prefer to Have My Vehicle Towed to My Local Service Professional?
Do I Ride with the Tow Truck Driver?
How Will I Know That The Tow Truck Driver is the One That I Called and That I Can Trust Him?
Are the Tow Truck Drivers Licensed?
Do Tow Truck Drivers Need a Special License or Special Training?
In most jurisdictions, a special license is required. All providers are specifically trained in the proper techniques of towing your vehicle.