Goodyear Auto Service - Hilo

Goodyear-owned

475 Kilauea Avenue Hilo, HI 96720-3009

Hours today:  7:00 AM - 6:00 PM OPEN NOW

Hours & Details

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Credit cards accepted:
Goodyear Credit Card Visa MasterCard American Express Discover

Ratings & Reviews

4.1 out of 5

(150 reviews)
5 stars
(82)
4 stars
(33)
3 stars
(12)
2 stars
(11)
1 stars
(12)

I was told by the gentleman at the counter, that the 9.99 A/C service was usually 100+ dollars, and Goodyear was offering it at the discounted rate due to the summer months being hot and wanting to help out. Thank you Goodyear for that kindness. My A/C was so much colder after leaving the Hilo store. I don't think my A/C has ever been serviced in the 10 years since it was purchased new off the lot.

Yes, BEST is in all caps because of my experience there. I wish I could remember the gentleman's name that opened the door and assisted me when they first opened, but he was pleasant and assured me that my car was in good hands. The main person I would like to acknowledge was Stephanie (I hope I spelled her name right). There was a little mix-up with my online order and she helped me fix it and updated me throughout the process. I felt very fortunate to have had her and the next time I'm in the market for tires, I will definitely come back to this location. Thank you again!

Not good. Ordered two tires last Thursday for my Tundra and made an appointment for Monday at 9:30. Came on time and Colby told me it would take two hours, but if I had an appointment it would be less. I told him I made one (with Clayton) but he said there was no record. I guess he didn't believe me. Made an appointment for today, Tuesday at 10:00. Clayton called me to apoligize for the misunderstanding and offered a 10% discount on the tires to make things right. I came today at 9:45 and Ben tried to have me sign an invoice without the 10%. Then he told me it would be two hours to do the work. After about an hour and a half, they still didn't have the vehicle in a bay. Asked for my keys back and Ben starts to argue with me. Just want my keys back, Ben. Went someplace else and they did the job in an hour, including wait time. You guys need to review your scheduling and customer service practices.

Store Offerings

This store is a Goodyear-owned location.

  • Overnight Drop-off
  • Wi-Fi in Waiting Room
  • Offers Online Appointment Scheduling
  • Offers Shuttle Or Vehicle Pickup
  • 6 Months No Interest
  • Check and fill tire air pressure with any service
  • Check and top-off fluids with any service
  • Children's Play Area
  • Courtesy Shuttle Service
  • Free Air
  • Free Mounting/Free Rotation Every 6,000 miles with tire purchase
  • Largest selection of Goodyear products
  • Quality parts and service backed by a nationwide limited warranty
  • Work done right by expert ASE-certified technicians
  • Member of the Motorist Assurance Program (MAP)
  • Provide manufacturer's recommended maintenance schedule
  • Run-Flat Tires

Specialists on Staff:

  • Winter Tire Specialists


The content and images on this page related to an Independent Goodyear Dealer are provided and owned by that Independent Goodyear Dealer. Goodyear disclaims all responsibility and liability for any content or images provided by the Independent Dealer. Goodyear has not independently verified the accuracy of the information provided by the Independent Dealer, and the descriptions and images may not be accurate.

Offers & Promotions

$5 or $10 Off Oil Change!
Protect Your Engine for Less!
$5 or $10 Off Oil Change!

Get $5 off a Conventional oil change or $10 off a Synthetic Blend or Full Synthetic oil change plus tire rotation.

Most vehicles. Savings off regular price. No other discounts apply. Up to 5 quarts of Conventional, Synthetic Blend or Full Synthetic oil change savings off regular price. Canister, Cartridge filters and diesel oil extra. Fluid/filter disposal charges may apply.Additional charge for shop supplies, up to 7% or $25 maximum, may be added. Valid at participating Goodyear Retailers only. See store for complete details. Special State Exceptions: FL — Waste oil filter fee may apply; CA — $2.50 fluid disposal fee may apply but no additional charge for shop supplies applies; PA — no fluid disposal charges apply; NY — no fluid disposal or additional charges for shop supplies apply.

Offer valid until 2018-01-15 only at Goodyear Auto Service - Hilo,475 Kilauea Avenue, Hilo, Hawaii, 96720-3009
$10 Off Any Battery!
Stay Powered Up!
$10 Off Any Battery!

The #1 cause of vehicle breakdown is due to battery failure*

(See store associate for your specific need)

*Source: www.batteryuniversity.com

Most vehicles. No other discounts apply. Installation costs may vary and are extra. Additional charge for shop supplies, up to 7% or $25 maximum, may be added. Valid at participating Goodyear Retailers only. See store for complete details. Special State Exceptions: CA and NY — no additional charge for shop supplies applies; PA — no disposal charge may apply; AZ — state or local taxes or surcharges for environmental disposal will be an extra charge.

Offer valid until 2018-01-15 only at Goodyear Auto Service - Hilo,475 Kilauea Avenue, Hilo, Hawaii, 96720-3009
$10 Off Computerized Alignment!
Help Your Tires Last Longer!
$10 Off Computerized Alignment!

Save $10 on a regular computerized alignment OR $15 on a specialty alignment. That includes:

  • Front caster, camber and toe set to manufacturer’s specifications, where applicable
  • Reference and compensation, or adjustment of thrust line, depending on alignment type

Most vehicles. No other discounts apply. Additional charge for shop supplies, up to 7% or $25 maximum, may be added. Valid at participating Goodyear Retailers only. See store for complete details. Special State Exceptions: CA and NY — no additional charge for shop supplies applies.

Offer valid until 2018-01-15 only at Goodyear Auto Service - Hilo,475 Kilauea Avenue, Hilo, Hawaii, 96720-3009
Free Brake Inspection!
FREE Brake Inspection!
Free Brake Inspection!

Complete visual inspection of the braking system

  • Check brake fluid level and copper content of fluid with test strips
  • Check for brake fluid leaks
  • Check brake hoses & brake lines
  • Check wear on brake pads/shoes
  • Check thickness and run-out of rotors/drums
  • Check parking brake
  • Check brake hydraulics

Must present coupon to get this offer. Most vehicles. No other discounts apply. Additional charge for shop supplies, up to 7% or $25 maximum, may be added. Redeem at participating Goodyear Retailers only. See store for complete details. Special State Exceptions: CA and NY — no additional charge for shop supplies apply. Cash value 1/50¢.

Offer valid until 2018-01-15 only at Goodyear Auto Service - Hilo,475 Kilauea Avenue, Hilo, Hawaii, 96720-3009

Services Offered

  • Air Conditioning
  • Batteries
  • Belts & Hoses
  • Brake Systems Repair
  • Drivelines
  • Electrical Systems
  • Engine Diagnostics
  • Fluid Exchange Services
  • Headlamps & Bulbs
  • Heating & Coolant Systems
  • Mufflers & Exhaust
  • Oil Change
  • Oil, Lube & Filter Services
  • Open Sunday
  • Preventative Maintenance Packages
  • Shocks & Struts
  • Starting & Charging Systems
  • State Inspection
  • Steering & Suspension Systems
  • Timing Belts
  • Tire Installation
  • Tire Pressure Monitoring Systems
  • Tire Repair
  • Tire Rotation
  • Towing
  • Tune-Ups
  • Wheel Alignment
  • Wheel and Tire Balancing
  • Wiper Blades

Learn More About Services


The content and images on this page related to an Independent Goodyear Dealer are provided and owned by that Independent Goodyear Dealer. Goodyear disclaims all responsibility and liability for any content or images provided by the Independent Dealer. Goodyear has not independently verified the accuracy of the information provided by the Independent Dealer, and the descriptions and images may not be accurate.

About This Store

The Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company. Since 1924, the Goodyear Auto Service Centers have provided excellence in tire and automotive service to American drivers. For 2014, Goodyear Auto Service Centers have been named "Hawaii's Best Tire Company" by the Star Advertiser.


The content and images on this page related to an Independent Goodyear Dealer are provided and owned by that Independent Goodyear Dealer. Goodyear disclaims all responsibility and liability for any content or images provided by the Independent Dealer. Goodyear has not independently verified the accuracy of the information provided by the Independent Dealer, and the descriptions and images may not be accurate.

If you have a complaint about copyright infringement, please click here.