Goodyear Auto Service - Pooler

Goodyear-owned

20 Traders Way Pooler, GA 31322-4158

Hours today:  7:00 AM - 7:00 PM CLOSED

Hours & Details

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Credit cards accepted:
Goodyear Credit Card Visa MasterCard American Express Discover

Ratings & Reviews

3.8 out of 5

(80 reviews)
5 stars
(41)
4 stars
(14)
3 stars
(7)
2 stars
(5)
1 stars
(13)

My husband made an appointment to have his Tires rotated, Oil change and Air condition serviced. An appointment was scheduled on Thursday for Monday morning at 7:00am. I took the car in and had to wait for the office to open. Once they opened I informed the lady there what I came to have done to my car. She informed me that they did not have anything available for today. I told her I had an appointment for 7:00am. She then told me that she did not have an appointment for me; however, she then informed me that there was an 11:00 time slot available. I decided not to stay and left. I called back later and asked for the manager. I spoke to him and explained what had happened his response was okay I will handle it. He did not say I am sorry for the mix up or can I reschedule you for another time or nothing that a good manager would have done. I also informed him that I would NEVER return to this establishment. Customer service training is definitely needed at this establishment.

I had an appointment scheduled for Saturday at 11. The clerk ask what time I needed the vehicle back, I stated 5:45 but she changed the time to 4pm. At 4pm when I returned I was told the car hadn't yet been taken back for service. We rescheduled for Sunday 9am Service performed was 2 tires, oil change and alignment. At 11:45 when we had the keys returned the clerk stated "the technician feels bad but the driver side door handle broke off.. We're sorry but these things happen to older cars" older cars? This is a 2007. No price consideration on current service. No offer to repair the damage, nothing. We've been receiving service for 10 years from this location, not any more and everyone I know will know of this experience. The question is will they hear about a business that made it right, or not?

I went for an oil change and to have my alignment check. Service's were completed in a little over an hour, but the poor review is because of the staff member that I had to interact with. When I arrived there it took her a few minutes to acknowledge me because she had her back towards me. When she finally helped me, her cell phone rang and she answered it in the middle of helping me. At the end of my service, I asked her if my vehicle was okay because I had a previous problem with my alignment. She slid me my report sheet, and didnt say anything about it. Then, when I finished checking out and got in my truck, I looked at my receipt and saw that Goodyear recommended me to have my coolant flushed and a few other services. It also said that I was advised on replacing my tires, but I had declined it. None of these things were addressed upon checking out. I'm pretty upset on my recent trip to Goodyear, and I dont know if Ill be coming back again for future services.

Store Offerings

This store is a Goodyear-owned location.

  • Overnight Drop-off
  • Wi-Fi in Waiting Room
  • Offers Online Appointment Scheduling
  • Offers Shuttle Or Vehicle Pickup
  • 6 Months No Interest
  • Check and fill tire air pressure with any service
  • Check and top-off fluids with any service
  • Children's Play Area
  • Courtesy Shuttle Service
  • Free Air
  • Free Mounting/Free Rotation Every 6,000 miles with tire purchase
  • Largest selection of Goodyear products
  • Quality parts and service backed by a nationwide limited warranty
  • Work done right by expert ASE-certified technicians
  • Member of the Motorist Assurance Program (MAP)
  • Provide manufacturer's recommended maintenance schedule

Specialists on Staff:

  • Winter Tire Specialists


The content and images on this page related to an Independent Goodyear Dealer are provided and owned by that Independent Goodyear Dealer. Goodyear disclaims all responsibility and liability for any content or images provided by the Independent Dealer. Goodyear has not independently verified the accuracy of the information provided by the Independent Dealer, and the descriptions and images may not be accurate.

Services Offered

  • Air Conditioning
  • Batteries
  • Belts & Hoses
  • Brake Systems Repair
  • Drivelines
  • Electrical Systems
  • Engine Diagnostics
  • Fluid Exchange Services
  • Headlamps & Bulbs
  • Heating & Coolant Systems
  • Mufflers & Exhaust
  • Oil Change
  • Oil, Lube & Filter Services
  • Open Sunday
  • Preventative Maintenance Packages
  • Shocks & Struts
  • Starting & Charging Systems
  • Steering & Suspension Systems
  • Timing Belts
  • Tire Installation
  • Tire Pressure Monitoring Systems
  • Tire Repair
  • Tire Rotation
  • Towing
  • Tune-Ups
  • Wheel Alignment
  • Wheel and Tire Balancing
  • Wiper Blades

Learn More About Services


The content and images on this page related to an Independent Goodyear Dealer are provided and owned by that Independent Goodyear Dealer. Goodyear disclaims all responsibility and liability for any content or images provided by the Independent Dealer. Goodyear has not independently verified the accuracy of the information provided by the Independent Dealer, and the descriptions and images may not be accurate.

About This Store

The Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company. Since 1924, the Goodyear Auto Service Centers have provided excellence in tire and automotive service to American drivers.


The content and images on this page related to an Independent Goodyear Dealer are provided and owned by that Independent Goodyear Dealer. Goodyear disclaims all responsibility and liability for any content or images provided by the Independent Dealer. Goodyear has not independently verified the accuracy of the information provided by the Independent Dealer, and the descriptions and images may not be accurate.

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