Question 1

Why Use Goodyear Mobile Garage?

Accepted Answer

Goodyear Mobile Garage brings 125 years of expertise in car care to you. We provide high quality oil and tire services onsite, while you spend time in the comfort of your own home or office. Our mission is to make quality car maintenance convenient, straightforward, and reliable for you. Relax, Goodyear’s got this.

Question 2

How do I cancel/reschedule an appointment?

Accepted Answer

We understand that plans change. Please call us at 844-765-5826 to change or cancel your appointment. Cancellations within 24 hours of service time may be subject to a fee.

Question 3

What should I expect during my appointment?

Accepted Answer

Our full-time Goodyear Mobile Garage employees are trained and well-qualified to service your vehicles and advise you on your car care needs. They will arrive within your arrival window with a fully-equipped van to your home, office, or other preferred location to complete tire installations, oil changes, and more at a time and place that works best for you.On the day of your appointment, you'll receive a text message when our technician is on the way.To ensure a smooth experience, please follow these guidelines:Park your vehicle in a safe place off the roadway with your alarm disabledProvide consent for Goodyear Mobile Garage to service your vehicleLeave at least 3 feet of space on all sides of your vehicleIf parked in a covered location, provide at least 10 feet of vertical clearance for our van to park nearbyFor tire installation, if your wheels have wheel locks, provide the wheel lock keyDuring Your AppointmentAt the time of your appointment, our technician will ask you for your keys and we take it from there!When the work is completed, our technician will confirm that the Tire Pressure Monitoring System (TPMS) light is off (only if you booked a tire installation). All done!

Question 4

What should I expect during my oil change?

Accepted Answer

An oil change is a comprehensive maintenance service during which we carefully replace your vehicle’s oil, check all other fluids, replace your oil filter, and inspect your engine for leaks. Our technicians will show up on the day of your appointment and replace your oil at your preferred location.

Question 5

What should I expect during my tire change?

Accepted Answer

A tire change is a service where we carefully replace your tires with the tires you purchased through our online portal. Our technicians will show up on the day of your appointment, access your keys, and replace your tires at your preferred location.

Goodyear Auto Service - Downtown Rochester

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