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Tire FAQs: Goodyear.com Account Details

Now that you have an account with Goodyear, let us help you with questions you may have. Read a few common questions and answers below, and always email us using our Contact Us page, or click the Chat Now button with any additional questions you may have.

Questions about Your Goodyear Account

Why Can't I Access My Payment Information?

We do not store your card information within your account. You must enter your card information for each purchase.

Can I Add Another Email Address to My Account?

You can only have one email address associated with your Goodyear.com account. If it has changed, you can update your email address on Goodyear.com.

What Does Goodyear Do With My Personal Information?

Goodyear and third parties acting on Goodyear’s behalf may use the information users give to us, for example, to provide you with promotions and advertisements for our products and services, to measure consumer interest in our various products, request feedback, or to inform users about new products and programs.

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How Do I Create an Account?

You’ll have an opportunity to create a Goodyear.com account during the checkout process.

Will You Store My Credit Card Information?

No, your full credit card information will not be stored on this site.

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I Changed My Email Address. Can I Update My Username?

Your email address is your username. If your email address has changed, you can update the email associated with your Goodyear.com account.

The “Forgot Password?” Email I Received Isn't Working. What Do I Do?

Not a problem. You can click on "Forgot Password?" on the Log In page.

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