Customer Reviews: Rick's Certified Auto

701 Superior Ave

Tomah Wisconsin 54660

608-372-2050
4 out of 5 (7) Write A Review
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5 stars
(4)
4 stars
(1)
3 stars
(1)
2 stars
(0)
1 stars
(1)
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Fast and friendly
  • By: nelsonm on January, 2020
  • Services: Other Services

Gave a honest accurate estimate and performed a safety inspection.

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Got the job done
  • By: BooBAM on December, 2019
  • Services: Tire Purchase / Installation

Shop didn’t like the appointment time I picked so emailed to ask me to drop the car in the morning. Told the lady I would try but depended on getting a ride back to work. When I showed up about 930am, she said they were expecting me at 8am and I was late. I reiterated that I said “morning” but couldn’t give an exact time. Seemed rude to me. They changed my tires fine but came back with a bunch of stuff that I “needed” fixed when in reality, I didn’t but need any of it.

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EXPERTLY DONE
  • By: Schmidty on November, 2019
  • Services: Tire Purchase / Installation

We are very particular about our vehicles and Rick's took care of our truck and got us back on the road. Very impressed with the service we received!

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Fast friendly
  • By: LarryI on June, 2019
  • Services: Other Services

Staying at local KIA we had an exhaust noise. Pulled into Ricks and he came out to look right away. He found an open bay and put it on a rack.When he found out it was our only available car he said he would work it in to his schedule. Robin gave suggestions on where to go to lunch and when we returned vehicle was fixed. it was a very fair price. Staff and service were great.

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Professional and courteous
  • By: Courtnay on March, 2019

Very professional and timely. They even informed me of an oil change due.

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Poor poor service
  • By: onvacation on July, 2017
  • Services: Other Services

I recently had car problems while on vacation. I looked for the closest Goodyear store thinking I would get good service. I was at the store at 6:45 in the morning hoping I'd be first in line. When the first associate, the owner, got there I explained my problem and he very rudely told me he was booked solid for 4 to 5 weeks. I explained to him that I am on vacation and can't wait 4 weeks. I let him know I had already scanned the PCM and it was a crankshaft sensor which is a simple repair. I was then told very rudely “ain't nothing going to happen today and I would have to go somewhere else.” I asked him if it would help if he knew I am a retired Goodyear associate. He again said “l told you ain't nothing going to happen today!” I then took my truck to another shop down the street. They fixed it and I was back on the road by 10:30 am, as I thought a very easy repair. This is not a typical experience at a Goodyear store! They do a poor job of representing The Goodyear Tire & Rubber Co.

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Fast and Friendly
  • By: LindseyS87 on December, 2016
  • Services: Tire Purchase / Installation

Robin was great on finding a time that worked with my busy schedule to get my tires changed. The services was wonderful too, a lot faster than what I expected. Thanks !

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