Customer Reviews: Glotfelty Tire Center

518 East Main Street Airport Rd

Bridgeport West Virginia 26330

304-842-3521
2.6 out of 5 (10) Write A Review
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5 stars
(3)
4 stars
(1)
3 stars
(0)
2 stars
(1)
1 stars
(5)
Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff

Last Time
  • By: Mark1116 on June, 2020

Last time going to Glotfelty. I have bought tires from them 3 or 4 times and each time i had to wait over 2 hrs to get the tires put on. They don't take appointments. I was told first come first served. This last time I made sure I was the first customer there. I arrived at 7:15 and was the first customer through the door at 7:29. It took over 1.5 hours to get 4 tires put on. Way to long for tires to be installed. I think better service should be given to a customer when they spend over $1000 each time they walk through your door.

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Inspection and tire repair
  • By: Maga1 on May, 2020
  • Services: Other Services

Was nice not to be ripped off like so many shops have done to earn my Never again list. Job was done in a reasonable time and price. Will likely return for future tires and repairs.

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one time is enough for me
  • By: MikeC11 on July, 2019

I went there to have a tire repaired and for them to swap out some brand new rims I had just purchased. Not only did I have to leave it there for two days, but then they claimed the tire could not be repaired. I assume so that they could sell me new tires. Fast forward 2 days, I am getting the tire repaired somewhere else only to find out that they had removed the valve core and lost one of the matching chrome valve caps off my brand new rims. I called the next day only for them to say, come on in at some point, I am sure we can find something to match. Also keep in mind that the tire was completely repairable at another shop.

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Quick and efficient
  • By: Keithklos on April, 2019
  • Services: Other Services

I was told by the Ford dealer that they could not do an alignment on my truck because of the long wheelbase, they recommended glofelty tire, I called and the gentleman that answered was friendly and knowledgeable. I was able to drop my truck off and it was done when they said it would be, good price and great service, I will definitely recommend them.

Satisfaction with Wait Time
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Horrible customer service and will not answer phone
  • By: john234 on March, 2019

This tire shop has the worst customer service I have ever seen. Six months ago, I moved to the area and had a punctured run-flat. I stopped by to get some pricing and they informed me they don't do run flats. When I asked if they had any recommendations in the area, they replied with a "no." The guy was not even willing to have a conversation about it. Fast forward to today, I ordered tires on the Goodyear website, schedule an appointment, and dropped off the truck. Assuming I can ask them for an alignment and oil change when I get there, they inform me they don't have openings for an alignment and I will have to schedule it some other time. Spend $1000 on tires, but still not a valued customer. They have lost my business forever.

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Poor
  • By: RRickkk on December, 2018

Very slow was told two people a head . Three hour to get tires on Subaru. Not ever coming back Please Don't waste your time here.

Satisfaction with Wait Time
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Slow and uncaring
  • By: Julesofwv on November, 2018
  • Services: Other Services

We recently had an appointment a week in advance to have tires balanced an a alignment done. We were scheduled for 9am, our vehicle wasn't even taken back to the bay until 11am and didn't finished until 1:30pm. A gentleman that was waiting as well had been there since 7:30am waiting for his vehicle to be serviced. If you have an appointment set, you should be able to get your vehicle serviced at that time. I have had my car serviced other places that had much better service. People have busy lives and set appointments in an effort to get the things done that we need to do. I will not take my vehicles back here to be seviced.

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  • By: Zach1 on October, 2016
  • Services: Tire Purchase / Installation

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Fast and Friendly
  • By: Waredog on August, 2015
  • Services: Oil Change

They where fast and quick wasn't there for hrs for an oil change. They don't ignore you when there busy, what I like is how well they keep you informed about how long it will be wether you are waiting to serf Vice your vehicle or vice versa

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Slow
  • By: Smorrisco on November, 2014
  • Services: Tire Purchase / Installation

Slow not friendly would not recommend to others will not return to this store

Satisfaction with Wait Time
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