Customer Reviews: Matthews Tire

W3092 Van Roy Road

Appleton Wisconsin 54915

920-730-2199
4.2 out of 5 (5) Write A Review
Authentic Reviews (Trustmark English)

These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details may be found at www.bazaarvoice.com/trustmark

5 stars
(3)
4 stars
(0)
3 stars
(2)
2 stars
(0)
1 stars
(0)
Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff

Get er done
  • By: PackfanAL on August, 2018

The Matthew's team at this location show they care about you right away when you enter with a pleasant welcome and acknowledgement. Then they get you checked in quickly and on your way (assuming its just a drop-off appointment). Always have the work done when promised and you get a prompt phone call if there are any "hiccups" along the way that might slow them down. Most importantly, they don't try to sell me something I don't need or want! That is VERY MUCH APPRECIATED!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
awesome job
  • By: mollybelle on October, 2017
  • Services: Oil Change

work was prompt and service was courteous!

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Good service but slow
  • By: timemachine on May, 2017
  • Services: Tire Purchase / Installation

Friendly staff and good service but my tire installation appointment took over 1.5 hours.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Good but process took waaay too long
  • By: Christian2787 on January, 2017
  • Services: Tire Purchase / Installation

I went in for a four tire install and the whole process took 1 and a half hour. Way too long in my opinion. Had I been informed it would take that long I would have left and picked up the car later

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Great experience
  • By: Flighttraker on March, 2016
  • Services: Tire Purchase / Installation

Rick is really friendly and knowledgeable. Quick service.

Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff
Top