Customer Reviews: Lamb's Tire & Automotive - Bee Cave

12221 Fm 2244

Bee Cave Texas 78738

512-263-5840
3.9 out of 5 (7) Write A Review
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Satisfied Customer
  • By: jlarroque on November, 2019
  • Services: Oil Change

Today was my second time at the Bee Caves Good Year store. Exceptional service, fair prices, and no hassles. No hidden costs and fees finalize the deal for me. Javier and team are on top of their game delivering an amazing and satisfying experience.

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Think twice before going here
  • By: badserviceagain on August, 2019

This place is the worst. I have been trying to get an oil change on a company car for 2 days now. I only went here because it is one of the authorized places the fleet company allows me to go. I have always found the customer service poor here but this morning it hit an all time high. The "front desk" guy could not have been more of a jerk. I will be taking my business elsewhere. I would think twice before going here.

  • By: Magf99 on September, 2018
  • Services: Tire Purchase / Installation

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Thanks Nathan Great Job
  • By: RussellB on November, 2017

Greeted immediately. Exceptionally polite and helpful. Good service and a bonus to the business. Thanks Nathan

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Professional Service
  • By: predatorfish on May, 2017
  • Services: Tire Purchase / Installation

Great service, good to work with, positive attitude. I had a complex request with a Mercedes G-Wagen (difficult to work on) and they did a great job getting it all setup with new suspension, shocks, springs, wheels, tires, balanced, and aligned.

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Disappointed
  • By: GAR61 on January, 2017
  • Services: Tire Purchase / Installation

I purchased tires from Goodyear.com and chose the Bee Cave Lamb's Tire and Automotive for installation. Everything went well until I showed up for my installation appointment. Lamb's was not familiar with the process of buying tires through Goodyear.com even though they had signed up for the program. I heard the manager say to the technician that "This is a low priority. He has paid someone else and we are not making any money" They called me 4 hours later to tell me that even though I had paid Goodyear for the tires and installation, that they would also have to buy the tires and be reimbursed. They refused to do this and are no longer a part of the Goodyear.com approved installer list, per my phone call to Goodyear.com. I also did not understand why they would have to pay for tires I have already paid for. As I was leaving with my car, the manager showed me a quote that was $200 higher than what I paid Goodyear. I left and I still need new tires.

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Fast service and knowledgeable people.
  • By: Reyna57 on April, 2016
  • Services: Tire Purchase / Installation

Service was great and personal. I Would recommend this store to anyone.

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