Customer Reviews: Goodyear Auto Service - Metairie Division St

3200 Division Street

Metairie Louisiana 70002-4801

504-456-3407
4.4 out of 5 (348) Write A Review
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5 stars
(257)
4 stars
(38)
3 stars
(17)
2 stars
(17)
1 stars
(19)
Satisfaction with Wait Time
Quality of Service
Cleanliness of Facilities
Quality of Amenities in Wait Area
Helpfulness of Staff

Rude
  • By: 504tequilatarte on October, 2020

The employees do not take proper covid precautions. Employees behind the counter both had their masks below their chins. I had to stay and wait for my car to be serviced so I sat far away from the entrance and front desk. An older woman asked how long it would take her car to be serviced. When the attendant told her, she simply asked "Oh, why will it take so long? Last time..." but was cut off by the employee who responded "How long you THINK it gunna take?" That poor little lady sounded frazzled and the employee just added to her stress! He was rude when I asked questions too. Just seemed like he didn't want to be there.

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Fast and Friendly
  • By: daeb on October, 2020

Every time I have come in to get auto services, Mr Keith has been there to assist me. He is friendly and courteous.

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Great quality and service
  • By: brtnyk888 on October, 2020
  • Services: Other Services

As always, I got my tire fixed and was helped with pricing for replacing all four tires in the next few week! It is always easy to make an appointment and get things done around my busy schedule.

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Efficient and Friendly Service
  • By: ElizabethU on October, 2020
  • Services: Other Services

Every worker I had contact with was helpful, patient, and friendly. Explained in detail the my car’s issues.

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Better service this time around
  • By: Mairena on October, 2020
  • Services: Oil Change

Service was a lot better than the last time . They actually rotated and check my tires this time. The turn around was faster and the service real good.

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Excellent and fast
  • By: Katie1018 on September, 2020
  • Services: Tire Purchase / Installation

Did not have to wait long, everyone was super friendly. Will return in the future if need be.

Satisfaction with Wait Time
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Friendly Customer Service
  • By: hamslice on September, 2020
  • Services: Other Services

Brought my vehicle in for tire rotation and balance. Service was performed very quick. It is because of the friendly service at this store that I purchase all of my tires for my fleet.

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Good service
  • By: nickname22 on September, 2020
  • Services: Other Services

Good service.

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Excellent service
  • By: CraigBabin on September, 2020
  • Services: Tire Purchase / Installation

Made the appointment one evening , received a call the next morning to confirm , dropped vehicle off a appropriate time & vehicle was ready in 2 hours as promised.. very professional

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Very friendly and knowledgeable
  • By: PatAnn on September, 2020
  • Services: Other Services

Experience with the repair/service men was excellent and they kept me up to date on what they were doing and finished as quickly as they could.

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