Customer Reviews: Goodyear Auto Service - Parkersburg

1232 Garfield Avenue

Parkersburg West Virginia 26101-3207

304-485-7396
4.6 out of 5 (158) Write A Review
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5 stars
(123)
4 stars
(21)
3 stars
(4)
2 stars
(1)
1 stars
(9)
Satisfaction with Wait Time
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Helpfulness of Staff

Fast and Friendly
  • By: ILDM on August, 2020
  • Services: Tire Purchase / Installation

Friendly, helpful. Went above and beyond to help

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Always friendly and quick to help
  • By: KeithH48 on August, 2020
  • Services: Oil Change

We have been using Goodyear for many years and have always been satisfied with the service and staff. I highly recommend using them for anything from tires to ball joints. They have never let us down in the 15yrs we've been using them.

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Excellent people
  • By: Bspence on July, 2020
  • Services: Tire Purchase / Installation

I had two tires that were prematurely worn out. Justin got me two new tires and got them installed proqnto!

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Tire Warranty Work
  • By: JoeEdg89 on June, 2020
  • Services: Tire Purchase / Installation

Had to get tires replaced after just 21,000 miles (65,000) Warranty. Honored warranty as expected however it cost just as much to have the tires mounted and balanced. Something I would not have had to have done if the tires held up as warranted. Should not try to make up the warranty money by charging full rate for work that would have otherwise not been needed.

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Great service and great people
  • By: JEK63 on June, 2020
  • Services: Oil Change

Dropped vehicle the night before and everything was done and ready the next day...on time!!

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Oil Change
  • By: billb11 on May, 2020
  • Services: Oil Change

I have not returned to the store yet with this issue but I do intend to. I Bought 4 new tires for my daughters car I had the oil and filter for the car already. I asked if they could change the oil while I was there? They did. When I returned home I was going to add some washer fluid in the car when I opened the hood the oil filler cap was not on the engine and oil was everywhere under the hood. One of two things happened here either the cap wasn't tight or was not put back on. This could have turned out much worse than it did. I lost about a quart of oil and a mess under the hood. Luckily I opened the hood to put washer fluid in and didn't give the car back to my daughter like it was.

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Done right and on time
  • By: dewtennis on April, 2020
  • Services: Oil Change

Oil change done quickly and on time.

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Great Every Time
  • By: RandyY59 on February, 2020
  • Services: Oil Change

Jeff was able to work me in at the last minute, as I had a pending trip the next day. He had my car ready for me by noon, which allowed my wife and I to get the car and go about our day.

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Best Goodyear Store in the Country
  • By: BHHG on February, 2020
  • Services: Oil Change

Jeff and the staff at my Goodyear Store have taken excellent care of my vehicle for the past three years. They treat my car like it's their own, offer excellent service and advice, never make me feel silly for my lack of car knowledge, and keep track of the maintenance my vehicle needs so I don't need to. I appreciate everyone at this shop and recommend them to friends and family.

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Honest
  • By: FredO451 on December, 2019
  • Services: Tire Purchase / Installation

Offered free alignment check (good). Did not try to sell unneeded alignment (excellent). Took about 2 hours for 4 new tires (fair?).

Satisfaction with Wait Time
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