Customer Reviews: Just Tires - Vienna

352 Maple Avenue East

Vienna Virginia 22180-4716

703-938-0900
4.2 out of 5 (147) Write A Review
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5 stars
(98)
4 stars
(17)
3 stars
(10)
2 stars
(11)
1 stars
(11)
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Great experience
  • By: JeffS2103 on March, 2021
  • Services: Other Services

Mount and balance tires + alignment for four tires purchased online. Very happy with Just Tires for doing an excellent job.

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Great service all around
  • By: Maverick10 on March, 2021
  • Services: Tire Purchase / Installation

Came in and was greeted very nicely by Gabe. He did a tread check on my tires to help me decide if I needed new tires or not even though it was very cold outside. On top of that he got my car in very fast and was out in about an hour and a half. It was a true pleasure to do business with Gabe. I wish all auto shops were like this.

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Fast and Friendly Always
  • By: RosaDCR on March, 2021
  • Services: Tire Purchase / Installation

Always fast service and satisfied with new tires!!

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Excellent
  • By: Doctor on February, 2021
  • Services: Other Services

Person who wrote up the work order was excellent

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Damaged wheel studs
  • By: Manuel34 on February, 2021
  • Services: Tire Purchase / Installation

I am at my car dealer for a scheduled service, when doing the tire rotation they found out two damaged wheel studs, they are cross threaded (left front and right rear), they said the nuts were not properly aligned and tightened by hand first before using the wrench. As a result, these two studs were damaged, the dealer advised to let you know as this is your responsibility (I purchased a new set of tires in July 2020 at the Vienna, VA location).

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Fast and Friendly but with spilled oil
  • By: JGSD on December, 2020
  • Services: Oil Change

I've been using this particular location for a few years, always enjoy the service and professional environment. This particular trip I found myself wheeling off the road after an oil change due to smoke coming from under the hood. After popping the hood I could see pooled oil beneath the engine and even on the battery, a large amount of oil had been dispersed around the engine. I called the shop to confirm if the tech had simply spilled oil or if I had a larger concern. The shop confirmed it was spilled oil and there was no other issue. It was late in the day and the shop was busy, however, they should have done a better clean up job. I had the engine cleaned recently and this event pretty much undid the cleaning. No worries, I'll be back for more services, one event does not ruin the past positive experiences.

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One thing that has not changed this year
  • By: Bert1 on November, 2020
  • Services: Other Services

Almost a year to the day of when I last needed a patch on a different tire, Xavier and his crew again did an excellent efficient economical job. A quick walk around the shopping center across the street, staying out of stores since they looked too crowded for my comfort during these pandemic days, Before I knew it, I had a call, as requested. Thank you!

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great
  • By: lisa232323 on October, 2020
  • Services: Other Services

awesome quick clean and reasonably priced

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First class service
  • By: mscip1 on October, 2020

Changed my flat tire and had my car ready the very next day.

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Lack of communication
  • By: Joe63 on September, 2020
  • Services: Tire Purchase / Installation

Dropped off car for 4 tires with an appointment made and confirmed. On our way home, the rep called and said they only had 2 tires..not 4. Had to leave the car there an additional 24 hours to complete the job. Would have been nice if the rep had let us know before we dropped the car expecting installation in about an hour. No apology or consideration for our inconvenience.

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