Customer Reviews: Goodyear Auto Service - Rocklin

5470 Pacific Street

Rocklin California 95677-2714

916-632-2006
4.3 out of 5 (144) Write A Review
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5 stars
(105)
4 stars
(12)
3 stars
(6)
2 stars
(10)
1 stars
(11)
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Helpfulness of Staff

Great Service
  • By: Gerstp11 on December, 2020
  • Services: Other Services

Everything went as planned, price, service and everything was really good. Jeremy did a great job of explaining what was happening along the way. I'll be back.

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Always great service
  • By: CAMilanista on November, 2020
  • Services: Oil Change

We have taken our vehicles here for a number of years and trusted the same manager for even longer. We always get friendly, reliable, honest, and quality service.

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Fast Friendly and Accommodating
  • By: Steve240 on November, 2020
  • Services: Other Services

This visit was to mount and balance tires that I bought on line, but have bought tires and service for our 4 vehicles over the years. This was for my Datsun 240Z race car, but the '97 Ford F150, '90 Nissan Pathfinder, and '97 Honda Civic have all had tires purchased there and all have had suspension work and oil changes from time to time too. The fact that I did not buy these tires from Goodyear and to have them get me in early on a Saturday to get it done was greatly appreciated. We will continue to have our cars and trucks cared for at the Pacific Street Rocklin Goodyear.

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Four new tires
  • By: Tim001 on October, 2020
  • Services: Tire Purchase / Installation

Very professional and friendly. Tires were needed as well as an alignment. The ride is much improved and worry-free with these new tires.

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Customer Service and Repair
  • By: DAF770 on September, 2020
  • Services: Oil Change

My experience with the employees and work performed has been consistently excellent. Jeremy and Lila manage the shop at a very professional and efficient level. They are responsive to questions about the type of repairs to be performed and are willing to accommodate the service schedule requests. I've had both my personal vehicle and work vehicle serviced numerous times. The work by the techs is done correctly. Note: Prior to Covid and the restrictions placed on businesses, the waiting area always had fresh coffee and a television for those interested in watch a program or news. Understandably, modifications had to be made.

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Awesome Service
  • By: Halfdomehiker4 on September, 2020
  • Services: Oil Change

They took care of my car promptly even though I did not have an appointment. I appreciate the great service.

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Excellent professional knowledgeable personable
  • By: Cat2 on September, 2020
  • Services: Oil Change

The gal that runs this takes the time to know each customer and their needs! Wonderful customer service! Excellent service technicians. Meticulous observation of mandatory Covid regulations!

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Fast and courteous
  • By: Sebu on September, 2020
  • Services: Oil Change

Very professional

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Fast and friendly Service
  • By: Chepeglez1025 on August, 2020

I was at the good year tire store For a tire rotation and re-balance the service was down within 30 minutes Friendly people and fast service.

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Needed back brakes
  • By: Jojo65 on August, 2020
  • Services: Other Services

Lila provided excellent customer service. She was very professional and listened to what I had to say regarding the noises I was hearing. Brake job was done efficiently and wait time was reasonable and the grinding on metal noises are gone. I will be returning next month for tires.

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