Mavis Tires & Brakes

210 Orleans Way Brandon, MS 39042

Hours today:  8:00 AM - 6:00 PM CLOSED

Hours & Details

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday CLOSED
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Ratings & Reviews

Authentic Reviews (Trustmark English)

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1.3 out of 5

(3 reviews)
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APPOINTMENT AT TEN O'CLOCK AND WAS INFORMED THAT IT WOULD BE A COUPLE HOURS BEFORE THEY COULD GET MY TRUCK TO THE SERVICE AREA. I ASKED THEM TO RETURN TIRES AND LEFT. I RECEIVE A CALL ABOUT ONE HOUR LATER FORM A SERVICE MANGER ASKING ME TO COME IN AT 230PM AND HE WOULD GET SOMEONE ON MY TRUCK AT THAT TIME. WHEN I LEFT THE STORE MY AC WOULD NOT GET COOL. I TOOK THE TRUCK TO A DEALERSHIP TO SERVICE THE AC. THE FINDING WAS TO MUCH AIR IN THE LINE AND IT WAS VACUM OUT. BAD EXPERINCE!!

Front desk people were friendly and helpful, but the technicians were terrible. It wasn’t till I got back home, 15 miles away, that I realized they had not put all my lug nuts back on and didn’t put any caps on my valve stems. I had to immediately return to the the store and have them correct the issue. They were quick to fix the problems but it never should’ve happened to begin with. It wasn’t till later that I noticed the wheels weren’t balanced as they should be. Vibration at highway speed. I chose this company because it was closest to my house. It would’ve been worth it to go a few miles further.

I had a horrible experience at this location. First off, they couldn’t find my appt. then the associate called the corporate office and asked how their location was going to be reimbursed for the installation since i ordered online right in front of me. Then after waiting and being treated as a walk-in. The same associate comes out and informs me they couldn’t find my tires which were signed for by this store on the Friday before. Then the associate became rude with me when i questioned him as to why he did not confirm my tires were there since he called and confirmed my appt the day before. And he said that is what i get for ordering tires online bc they have no idea what is going on in Mississippi. He kept saying we are going to make it right. So i had to leave and come back the next day while they ordered new tires for me bc i refused to accept the “in stock tires” he offered. I will never use this location again. On a good note the associate that helped the next day was very kind.

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